Bank Closures and Banking Hubs

Deirdre Costigan Excerpts

Thursday 5th June 2025 Commons Chamber

[Deirdre Costigan (Ealing Southall) (Lab)]

I congratulate my hon. Friend on securing this important debate. In West Ealing, in my constituency, we have seen all the banks close over the past decade or so. In fact, the town centre itself has visibly declined, in the way that he alluded to. Does he agree that the Labour Government’s decision to permanently reduce business rates for retail and hospitality businesses and to end the scourge of late payments, along with the 350 banking hubs that he mentions, will help revitalise places like West Ealing?

[Ian Lavery]

I agree that that will help to revitalise high streets, but the debate this afternoon is about how we assist the people in our communities, mainly the least well off, the disabled and the elderly who simply want a bank to use.

As I mentioned, our high streets have been hollowed out, but we can share some community pride—or indeed some community shame—on this issue. We can start a move towards the former by moving much-needed services, like banking hubs, into the hearts of the communities that we all represent. To do so, we need proper regulation of the banks. It should be abundantly clear to anyone who has paid any attention that the banks cannot be allowed to police themselves.

The FCA needs proper teeth and the Financial Services and Marketing Act 2023 should be amended to ensure essential face-to-face services are protected alongside access to cash. During the debate on Lords Amendments to the Financial Services and Markets Bill, before it was enacted, the then shadow Economic Secretary to the Treasury, my hon. Friend the Member for Hampstead and Highgate (Tulip Siddiq), said:

“I am disappointed that the amendments will do nothing to protect essential face-to-face services. Analysis published by consumer group Which? found that over half of the UK’s bank and building society branches have closed since January 2015—a shocking rate of about 54 closures each month—which risks excluding millions of people who rely on in-person services for help with opening new accounts, applying for loans, making or receiving payments, and standing orders.”—[Official Report, 26 June 2023; Vol. 735, c. 71.]

The Labour party is proudly in power, and I am sure that we will address these issues. We are now in government, and it is time to take action. We need to curb the power of the big banks once and for all. We need to start a review into the impact on communities that are losing bank branches. We need to change legislation to ensure that community factors and face-to-face services are considered when a closure is announced. We need to be bold with proposals for banking hubs by directing the funding, which should come from the banks themselves, to create thousands of hubs up and down the UK. It is firmly in the remit of the Government to do just that, and I urge my hon. Friend the Minister to take the cross-party support that we have seen already today and consider the steps to deliver justice to our communities.