Tax Credits: Concentrix Debate

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Department: HM Treasury

Tax Credits: Concentrix

David Rutley Excerpts
Wednesday 14th September 2016

(8 years, 1 month ago)

Commons Chamber
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Jane Ellison Portrait Jane Ellison
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It is important to note that the decision has been taken by HMRC not to renew the contract. To that extent, the decision for a private company such as Concentrix on what it does beyond that point is clearly a matter for the company. If the right hon. Gentleman has concerns of that nature, colleagues in the territorial office and the Department for Business, Energy and Industrial Strategy will be happy to talk to him in the normal way. It is important to stress that this is not a decision to end a contract here and now, but a decision not to renew it in the spring.

David Rutley Portrait David Rutley (Macclesfield) (Con)
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I welcome the steps the Government have taken to protect the vulnerable in this situation. Will my hon. Friend assure the House that the lessons learned in this case will apply not only to the contract when it is retendered in May, but across Government contracts more widely?

Jane Ellison Portrait Jane Ellison
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I hope I can give that reassurance for the future. To date, it has always been the case that, when the Government contract a supplier to provide a service, it should be provided to the right standard, and that contracts are monitored and we ensure that service levels are acceptable to Members and their constituents.