(3 years, 5 months ago)
Commons ChamberMy hon. Friend is absolutely right: we want to see issues resolved as quickly as possible. I would stress that the vast majority—around 95%—of payments are paid correctly, and the Department has processed over 4.3 million new universal credit claims since March 2020. The priority has been to get money to those people who need it desperately as quickly as possible. To do that, we streamlined some of our normal checks, but we are currently revisiting any high-risk claims that we paid during the covid-19 trust and protect period. I would of course be very happy to meet my hon. Friend to talk about this issue in more detail.
(3 years, 10 months ago)
Commons ChamberThe hon. Lady is right to point out that work is under way in this policy area. The DWP Minister in the Lords remains responsible for the policy; she is offering to all MPs and peers a session on 24 February at which they can raise any areas of concern, so I will make sure the Lady is invited to that. We recognise that there are problem areas and I share a number of the hon. Lady’s concerns, but it is important to stress that the majority of supported housing is provided by well-run, registered social landlords with a strong social mission.