Oral Answers to Questions Debate
Full Debate: Read Full DebateDavid Amess
Main Page: David Amess (Conservative - Southend West)Department Debates - View all David Amess's debates with the Department for Work and Pensions
(3 years, 10 months ago)
Commons ChamberThe hon. Lady is right to ask why only 2,000 people have started. We have had a record number of applications and we have actually created more job placements than the future jobs fund ever achieved. We are trying to turn that into job starts. There are certain things going on where we are trying to roll out those jobs around the country, but I can assure her that this pipeline of jobs, which will take us right through to the end of the year as we are taking on more, is there to try to ensure that we find people the right sort of kickstarter role. We are also making sure that, as well as having covid-secure arrangements, the training wraparound support is high-quality.
Work coaches are empowered to support claimants through the best and most appropriate channels, whether online, by phone or in person, with jobcentres remaining open to those who need extra support and are unable to interact with us on the phone or digitally.
A number of my constituents in Southend West who suffer from mental or physical disabilities do not have access to computers or the internet. Many of them rely on in-person support in normal times, through places such as the citizens advice bureau or the wonderful Kings Money Advice Centre. With many in these vulnerable groups unfortunately now shielding, what assurances can my hon. Friend give me that support is being made accessible to those without online access?
My hon. Friend is a strong advocate for supporting his most vulnerable claimants and his local advocacy groups. As I have set out, we will look at the most appropriate way to communicate with claimants, including by phone or through advocates, where they do not have access to the internet.