(2Â weeks, 2Â days ago)
Commons Chamber
Darren Paffey (Southampton Itchen) (Lab)
Mr Alex Barros-Curtis (Cardiff West) (Lab)
The Parliamentary Secretary, Cabinet Office (Sally Jameson)
Current service levels are completely unacceptable, and we are holding Capita accountable by withholding payments in the short term and assessing the long-term viability of bringing the scheme in-house. We will continue to use the most stringent commercial levers we have under this contract—which was signed by the last Government—to ensure we have full accountability.