Covid-19: Business

Darren Jones Excerpts

Tuesday 12th May 2020 Commons Chamber

[Alok Sharma]

My hon. Friend raises an important point. May I first thank him for the great work he is doing in the ambulance service as a community first responder, which I know is making a real difference in his community? He talks about consumer rights. The law is very clear, and it is there to protect consumers. Refunds should be issued within 14 days. However, he also knows that the sectors he is talking about are facing their own challenges. I am continuing to have discussions on this issue with my counterparts in the Department for Digital, Culture, Media and Sport. He will also know that the Competition and Markets Authority has set up a covid-19 taskforce for consumers seeking refunds, and we continue to have a dialogue with it.

[Darren Jones (Bristol North West) (Lab) [V]]

I thank the Secretary of State for the advance copy of his statement. The whole House will know that businesses will want to do the right thing in implementing the covid-19-secure guidelines, but we also know that many businesses, especially SMEs, have struggled to buy the required kit on the open market and that many workers feel under pressure to go to work when they do not feel safe to do so. Can the Secretary of State confirm what support the Government will give to businesses to ensure that they have access to the covid-19-secure codes they need for their workplaces and set out how workers will be supported, perhaps by ACAS, in dealing with potential workplace disputes linked to this issue?

[Alok Sharma]

I congratulate the hon. Gentleman on his election as Chair of the Business, Energy and Industrial Strategy Committee, and I look forward to further interactions in the future. He raises a point about the support available for businesses. The Chancellor spoke earlier, and he set out an extension to the job retention scheme. He has also made available loans and grants, so there is a lot of support out there. On the point about ACAS, the hon. Gentleman is absolutely right. Where employees feel that they have an issue they are not able to resolve, they absolutely should go to ACAS.