Civil Service Pensions

Danny Beales Excerpts

Monday 6th July 2026 Commons Chamber

[Nick Thomas-Symonds]

Absolutely. Public servants, who are represented in the Chamber by Members across the House, deserve so much better. My hon. Friend can be assured that the independent audit will be looking at a range of options.

[Danny Beales (Uxbridge and South Ruislip) (Lab)]

Several of my constituents have been failed by Capita; with the support of my team, they have been battling to get the pensions that they are owed and deserve. Frustratingly, for some the June milestone has come and gone. Just last Friday I met Barbara, whose husband passed away in January. On top of that grief and sorrow, she is still battling to get her late husband’s pension. She has been asked by Capita for the same documents over and over again. Does the Minister agree that that is completely unacceptable, and can he assure me and the rest of the House that every single option is still on the table, including bringing the contract back in-house?

[Nick Thomas-Symonds]

My hon. Friend is right that that situation is totally unacceptable. People should not have to battle in that way at vulnerable moments in their life. He can be assured that we will look at every method to ensure that people get the level of service that they deserve.