(6 years, 1 month ago)
Commons ChamberWith permission, I will answer Questions 2 and 11 together. Our position on branch closures is clear. These should be commercial decisions, not those for the interference of politicians, but equally, we do recognise some of the difficulties that constituents face when this occurs. That is why we support the access to banking standard, which takes a number of steps both to support and to inform customers in that situation.
RBS often says that, to make up for its pulling out of a town, the local post office will carry out the services. However, in Bonnyrigg in my constituency, the post office has shut as well, and now many businesses fear that they are going to have to close. What is the Secretary of State doing to stand up for local communities in Scotland?
The hon. Lady raises a specific case of a closure of a post office in her constituency. I believe the Post Office is engaged in that particular matter but, on the general matter of post offices, they do provide a number of financial services, supported by the banking framework agreement, such that 99% of individual customers will have access for their financial needs and 95% of businesses likewise.