Oral Answers to Questions

Daniel Kawczynski Excerpts

Monday 29th June 2020 Commons Chamber

[Stuart Anderson (Wolverhampton South West) (Con)]

What steps she is taking to support local jobcentres (a) during and (b) following the covid-19 outbreak.

[Daniel Kawczynski (Shrewsbury and Atcham) (Con)]

What steps she has taken to meet the increased demand on her Department’s services resulting from the covid-19 outbreak.

[The Secretary of State for Work and Pensions (Dr Thérèse Coffey)]

I want to praise our excellent jobcentre staff and all Department for Work and Pensions staff and contractors for their tireless work through this emergency in supporting an unprecedented level of new claimants as well as existing claimants. To assist this effort, we redeployed thousands of staff and streamlined our processes where possible. Looking forward, we are now working with local managers to start fully reopening jobcentres in July to help get Britain back into work. Over 17,00 people are now working remotely, and we have already recruited new people into DWP to help with the increased demand.

[Dr Coffey]

My hon. Friend is right to pay tribute to staff at his local jobcentre. Without the success of the furlough scheme introduced by my right hon. Friend the Chancellor, this could have been far worse. We are working hard across Government to help people in these challenging times to get back into work as soon as possible and to support an economic recovery that levels up all parts of the country, including Wolverhampton. I am sure he can refer people to the two new websites, job help and employer help, to signpost people to live vacancies and online support.

[Daniel Kawczynski]

I would like the Secretary of State to pass on our thanks to her team for the tremendous work that her officials have been doing at this very difficult time, but does she agree that the digital nature of universal credit has enabled it to respond effectively in recent months?

[Dr Coffey]

My hon. Friend is spot on. The Department has acted at incredible pace to bring in measures as quickly as possible to help those most financially disadvantaged as a result of c-19. Through the digital universal credit system, we have enabled those changes while meeting that unprecedented demand. The legacy system, which was heavily paper-based, would simply have been unable to cope.