Dan Carden
Main Page: Dan Carden (Labour - Liverpool Walton)Department Debates - View all Dan Carden's debates with the Home Office
(2 years, 6 months ago)
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Kevin Foster
The Government fully recognise the scale of the issue. As I said, there are 5 million unrenewed passports and we expect 2.5 million of them to be renewed, and that is on top of the normal 7 million-strong demand each year. Last month we processed over 1 million applications, which is 30% higher than the previous record, and 90% of those between January and March were done within six weeks. We certainly recognise the scale of this and have put in extra resources. The message we want to get out to the public is that if they are planning to travel this summer, they should make their application now, and we will get through it in the time we have said, which is 10 weeks.
Dan Carden (Liverpool, Walton) (Lab)
I want to put on the record my thanks to staff in our passport offices up and down the country, who are facing enormous pressures—I wonder whether the Minister has met the trade unions to discuss the issue. I have a constituent who made his application in February but was told this month that his documentation has been lost. He wants to visit his sick mother in Canada but has received no information and is deeply concerned about the delay. The Minister says that cases can be expedited, which is what my staff are trying to do. What can we expect and what is the timeline for resolving this?
Kevin Foster
First, I thank the hon. Gentleman for his comments about passport office staff. As he knows, a large number of Home Office staff are based in Liverpool—we have fantastic staff in those decision-making hubs—so it is good of him to recognise their contribution. I understand that there is regular engagement with staff trade unions. Just to be clear, the weekend working is based on incentivised overtime, not on people being compelled to work. If the hon. Gentleman gives me the details of the individual case he raised, I will happily follow it up.