Community Pharmacies

Conor McGinn Excerpts

Wednesday 2nd November 2016 Commons Chamber

[Jim McMahon (Oldham West and Royton) (Lab)]

Here we are again, debating more slash-and-burn cuts to vital public services. Generations and decades of investment are being eroded in just a few short years. What will be left?

I think we all accept that if we can make savings in the public sector, we should do so, because we should use the money to the best possible effect. But it is short-sighted to take money away from community services when the accepted logic is that those services save money in the long run. It beggars belief that we are debating this again.

[Conor McGinn (St Helens North) (Lab)]

In my constituency, local pharmacies and GPs are working collaboratively to build an integrated health centre in Haydock. Does my hon. Friend agree that although the Government say they want to encourage such working, their actions, as usual, do not match their words, because they are cutting the funding that would make that long-term, sustainable investment worthwhile?

[Jim McMahon]

I share that view entirely. My preferred option would be to devolve that power with fair funding to local areas, so that they can decide. The Government have proved time and again that they do not understand or value the public services that our communities rely on.

Let me tell Members what it is like in Oldham. We have 57 community pharmacies, nine of which have 100-hour contracts and four of which offer delivery services. That is about 25 pharmacies per 100,000 residents. Ask the public how they perceive those pharmacies, and 93% say that those pharmacies are doing a good job, while 88% of people in Oldham use those pharmacies. They are respected, and they are used by the community. When asked, the main reason people gave for using those pharmacies was their proximity and location. People could get to those pharmacies to access the services that they needed.

The truth is that we do not need fewer pharmacies; we need more, because demand is going up. I am not the only one who says so. The local health and wellbeing board says so in a 90-page review of pharmaceutical support in Oldham. It says that we have enough pharmacies to meet current demand, but that demand is going up because people are living longer, because the population is increasing and because new homes are—as the Government want—being built in the area to support new families. That requires the infrastructure to be in place.

Many wards in the borough do not have pharmacies that are open at weekends, so it is not as though we have a gold-plated service. We are just about getting by. It is not as though pharmacists are twiddling their thumbs behind the counter waiting for somebody to walk through the door. The average number of prescriptions dispensed by those outlets is 7,000 a month. We really need to think about what we are doing, whether the money is in the best possible place and whether we are valuing the real saving that can be derived further down the line.

I am not the only one who says that pharmacies can help us to achieve savings. PwC, which is hardly a standard bearer for public services, has said that pharmacies in the community save £3 billion a year. Why? Because people do not have to go to the GP or present to A&E, and because prevention is far better than cure. That is exactly what community pharmacists are there to do.

I really worry about what we are going to do to the industry and to the profession—that community service—which people aspire to be part of. I can tell Members what community pharmacists are saying, because I have a letter from a local pharmacist who lives in the Werneth area of my constituency. Mr Khan studied hard through school, sixth-form college and university to set up his own pharmacy. He works very long hours; although he is funded to work 40 hours a week, he actually works 50 hours a week—10 hours a week free of charge to the NHS—because he believes in a community service. He provides a delivery service, which is not paid for by the NHS, where he takes prescriptions out to the public. For a lot of the people he meets, he might be the only person they see during the week. According to the estimates in the report that I referred to, 15,000 more people in my borough will be living alone by 2017. Loneliness and isolation are real issues, and such community infrastructure is an important way of combating them.

I want to read out an important quote from the pharmacist I have mentioned. He said:

“Many of us, however, feel betrayed, angry and confused right now because the government who promised to make Pharmacy at the heart of the NHS; has ripped the very heart out of Pharmacy.”

It is not me or the Labour party saying that, but a pharmacist. They have studied hard and worked hard to set up their own business, and they work hard every day for their community, but they are being let down by this callous Government.