Future of the Post Office

Clive Betts Excerpts

Wednesday 13th November 2024 Commons Chamber

[Gareth Thomas]

As I have already made clear, no decisions have been taken to close any directly managed branch. There is a need to look at the costs that the Post Office incurs going forward, in order to make it fit for purpose over the next five to 10 years. As a result, we will need to look at the future of directly managed branches, but only once Post Office managers have talked seriously with sub-postmasters, trade unions and other key stakeholders, as we have made clear to the Post Office. That is the right way to proceed. We have also made clear we will not change the commitment to provide 11,500 branches, which will ensure everybody continues to have good access to a Post Office branch in every part of the country.

[Mr Clive Betts (Sheffield South East) (Lab)]

During the last Parliament, some time before the Liberal Democrats took up the issue, I met with my constituent, Richard Trinder, the sub-postmaster at Handsworth post office, and, online, with some of his colleagues from across the country. They raised the issue of mutualisation. I brought that up with the previous Post Office Minister, the hon. Member for Thirsk and Malton (Kevin Hollinrake), who gave the matter positive consideration and said he would support it. I note that my hon. Friend the Minister has said exactly the same today. I know it will be some time before we get the fundamentals of the Post Office sorted out, but will the Minister say how he will engage with sub-postmasters? They are key to the issue. We need to work and look with them at how mutualisation might work, and what sort of structures they would like to see created that can make it work positively, going forward.

[Gareth Thomas]

I welcome my hon. Friend’s question. We need to take a number of steps in order to see mutualisation as a realistic way forward. In the first instance, there has to be a sustained change in Post Office culture about how sub-postmasters are treated. On that, the establishment of the postmaster panel and a consultative council, announced by the chair of the Post Office, Nigel Railton, are significant steps forward. I hope the sub-postmasters in my hon. Friend’s constituency will genuinely engage with those bodies. I do not think we can impose mutualisation; it must come up from the grassroots, with the Government being willing to look at that option. The changes that Post Office senior management is looking to make are a good first step in their own right, and have the potential for future positive governance change in the long run. I genuinely encourage my hon. Friend and his sub-postmasters to engage in the Green Paper process.