Oral Answers to Questions

Debate between Claire Hughes and Chris Bryant

Wednesday 26th March 2025 Commons Chamber

[Claire Hughes (Bangor Aberconwy) (Lab)]

4. What assessment he has made of the effectiveness of Ofcom’s reporting of mobile coverage.

[The Minister for Data Protection and Telecoms (Chris Bryant)]

I am sure that every Member of the House would agree that Ofcom’s reporting of mobile coverage is rather over-optimistic and does not reflect people’s lived experience. I am absolutely determined to change that, and Ofcom is helping me to do so.

[Claire Hughes]

My constituent Lesley suffers from multiple health conditions, including epilepsy, and lives with the constant risk of seizures. Her family rely on broadband to use the landline, but recently the broadband went down for several days, which meant she was completely unable to make calls because of the ongoing problems with mobile coverage in Llandudno. Will the Minister agree to meet me to discuss how we can safeguard vulnerable customers such as Lesley and address the issues in Llandudno?

[Chris Bryant]

I think my hon. Friend also has a problem at one of her universities, which we are going to try to deal with as well. She has written to me, and I will write back as soon as possible, but perhaps we could short-cut that with a meeting. I am conscious that, for medical conditions, the resilience of someone’s connectivity is just as important as the day-to-day coverage.