(3 years ago)
Commons ChamberI am grateful for that offer and shall certainly take it up, because a lot needs to be amended in the Bill. When I tabled amendments on Report last time, they were set out on the amendment paper on 12 March, but we were not able to make much progress. It disappoints me that my hon. Friend the Member for Meriden has so far shown no willingness to take on board any of the suggestions put forward in those amendments, the essence of which was to try to ensure that we still have physical, hard copy registers alongside e-registers, so that we do not facilitate fraud and corruption in our registration service.
There has been a lot of talk of those of us who believe in having a hard copy record being backwards, and those who believe absolutely in modern technology and electronic records being the great modernisers, but let me share with the House a current live constituency case, about which I have written to the Home Office, as will become apparent in the course of my remarks.
The case is of a Ghanaian citizen, who has a Ghanaian passport. He came to this country about 20 years ago and now wishes to become a British citizen; he has indefinite leave to remain, and a driving licence, national insurance number and all the rest of it. His Ghanaian passport and his driving licence correctly identify his name, which consists of one forename and two surnames. I am not going to shout out his name in the House now, because I still hope that we will get a satisfactory answer out of the Department without the need to name and shame it publicly. He applied for British citizenship on 5 May 2021, and that was approved, subject to him attending a citizenship ceremony to receive his certificate. The certificate was issued correctly with his full name—his first name and his two surnames—so he thought that everything was fine. He then applied for a British passport and the Passport Office informed him that his surname did not match his citizenship certificate because only one name had been recorded as his surname. Subsequently, he spoke to the Home Office customer service team and was advised to fill in a form and post the certificate, with any proof of his correct name, to the Home Office. He sent off all that material—including his Ghanaian passport, his driving licence and, as the Home Office instructed, his cut-up indefinite leave to remain card—at the beginning of August.
The website said that corrections to citizenship certificates take 24 working days. After three months had elapsed, he contacted me and I contacted the Home Office. On 26 November, perhaps in anticipation of this debate, I received a reply from UK Visas and Immigration that sets out a whole lot of facts that we already know and I have shared with the House, and that the requested amendment is still outstanding. It says:
“Please be assured that this is being processed…In the meantime, an application can be expedited”.
I had already explained that the lack of his documents was preventing him from being able to start work as a van driver. That remains the situation.
My hon. Friend is demonstrating very well why we should have electronic records: they can be passed forward and backwards much quicker than paper copies, which can also be lost in transit.
The point is that there was an inaccurate translation. When he got his citizenship certificate, somebody mistransposed the full names and put just one surname on his certificate rather than two surnames. That is an example of what happens when we rely on electronic records rather than the actual records, because he is now having to prove to the Home Office—and it is taking a long time, as I have been explaining—that his name is as it is set out on his driving licence and in his Ghanaian passport. He is fortunate that he still had his original records, which we assume have not been lost in the post.