Christine Jardine
Main Page: Christine Jardine (Liberal Democrat - Edinburgh West)Department Debates - View all Christine Jardine's debates with the Cabinet Office
Pension Schemes
Christine Jardine Excerpts(1 day, 7 hours ago)
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Christine Jardine (Edinburgh West) (LD)
I am delighted to hear the determination with which the Minister intends to approach this and the messages he is sending to Capita, because like many others, I have a mailbox full of civil service pensioners unable to access their funds, many of them in hardship. One woman at the moment fears she may lose her home simply because she cannot get a response from Capita—I have asked for a meeting. Is the Minister aware of any plans to prioritise those in severe hardship, or has he asked Capita to do so, because there seems to be no attempt on its behalf to do that?
Nick Thomas-Symonds
The surge team of about 140 officials who have gone into Capita are certainly looking at prioritising the most urgent and vulnerable cases. On the hon. Member’s specific case, I would be very grateful if she wrote directly to me about it, and I will certainly look at it.