Christine Jardine
Main Page: Christine Jardine (Liberal Democrat - Edinburgh West)Department Debates - View all Christine Jardine's debates with the Department for Transport
(1 day, 8 hours ago)
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I think so. It is not just about being fair; it is about being reasonable. We have all dropped loved ones off at the airport. We know how stressful it can be, and we know that the family member giving the lift normally tries to fit it around other things as well. Sometimes they will be dropping people off in the early hours of the morning. They rush to the airport, drop their loved ones off, say their goodbyes, make sure they get on the flight nice and safely, a bit upset perhaps that they are leaving, go home, maybe go to bed, and wake up in the morning—and before they know it, the day has taken over. It can be very easy to miss the deadline to pay. If it were extended from 24 hours to, say, 48 hours, most people would eventually say, “Hang on: I should have made that payment.”
It cannot be that every organisation relies on an app. In my town, the hospital and the leisure centre now have apps to pay, and so do some supermarkets. There are so many apps, and keeping track of them can be very difficult, so some people will have to search out how to make the payment. That is where the idea of reasonableness really comes in.
A lot has been made of transport links to airports. At Edinburgh airport, we have excellent links—it is the end of the tramline and there are special buses—but if people are being picked up or dropped off, they have to pay £6 for the first 10 minutes and £1 for every minute after that. That is difficult for people on a fixed income. The holiday may be the big thing of the year, but if the flight is late they face bigger charges, so the principle of fairness does not seem to apply. Taxis also have to pay the charge, so there is an extra cost there too. Does the hon. Gentleman agree with me?
Many people ask their loved one to send them a message when they land or when they pass through the terminal ahead of collecting their baggage, but in Manchester airport there have occasionally been delays in getting the luggage off the plane and sent through to the terminal, or the conveyor belt has not worked in sending the luggage through, so faults with the airport or airline delays can lead to a penalty.