Universal Credit and Debt

Christine Jardine Excerpts
Wednesday 5th June 2019

(4 years, 10 months ago)

Westminster Hall
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Ruth George Portrait Ruth George
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I hope the evidence I will bring today, and the evidence colleagues will bring from their own experiences, will help to make that case without my having to make it explicitly. There are certainly many changes that should be made. The evidence I have heard from people who say that it is not just the amount of money they have on universal credit, but their powerlessness against a system that takes deductions seemingly at random and with no recourse to justice, that leaves them feeling absolutely hopeless and in despair.

One man from Wales told me on social media:

“It is very difficult to manage on universal credit, payments are very low…I’ve had to go without food to have heat and vice versa. This with my health condition has led me into depression & despair at times. Universal credit are always deducting monies eg carers allowance etc which has left me worse off. It’s very difficult to get through to talk to anyone via phone and very often treated as a second class citizen.”

Christine Jardine Portrait Christine Jardine (Edinburgh West) (LD)
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The hon. Lady is making an excellent case for changes to universal credit. Pertinent to what she is saying about people being left unable to pay, does she share my concern that 51% of the food parcels that the Salvation Army distributes are to people who come as a result of having insufficient support from the universal credit system? Does she agree that maybe we should put back the money that was taken out of the budget?

Ruth George Portrait Ruth George
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Absolutely. My local jobcentre also tells me that the major reason why people are seeking support with food parcels is that they simply do not have enough to get by on, often because of the deductions.

A mum from East Anglia told me that she has had to resort to loan sharks, and she almost got involved with a man just so that he could buy some food for her and her daughter. Now she has had letters saying that money will be deducted for her debts. She has lost jobs because she could not afford a bus pass and she has friends who resorted to selling their body for food because of their children.