(4 days, 10 hours ago)
Commons ChamberI thank the right hon. Lady for her question. We have discussed this issue a number of times in this place. We absolutely understand the impact of cold and heat on the system and on people. It is something we need to address more generally. She will be aware that discussions on this issue are continuing with the DWP. If there are specific examples she wants to raise with me or the Department, I am very happy to look at them.
I welcome today’s statement and take a moment to thank emergency services in Harlow and across the country who are giving up spending time with their families at Christmas to keep us all safe. East of England ambulance service has set up a new process to support paramedics and Princess Alexandra hospital, which will give them a direct line to a GP who can triage patients and send them to the right department straight away. What is the Department of Health and Social Care doing to work with ambulance services across the country to learn from that and share good practice?
Again, my hon. Friend is already representing the people of his constituency so well by getting to the heart of what is happening on the ground, learning it for himself and bringing such examples to the House. He is absolutely right that there are such examples across the country, working differently in different systems, which are challenging other systems to look at that practice. That is why we say we want to bring the best of the NHS to the rest of the NHS. That is exactly what we mean. I am confident in the work happening centrally at NHS England. It is learning from such examples and wants to go around the country to ensure that we spread those sorts of ideas to other places. We are looking at them all very closely.