Oral Answers to Questions Debate
Full Debate: Read Full DebateChris Law
Main Page: Chris Law (Scottish National Party - Dundee Central)Department Debates - View all Chris Law's debates with the Department for International Trade
(4 years, 6 months ago)
Commons ChamberFrom my understanding of the helpline, the activity that it did remained and, in fact, the vast majority moved online, reflecting the changes to the working patterns that we all have to face. We have found that the services are still being delivered. My hon. Friend the Minister for Defence People and Veterans has reported that there is no decline in the service being given to those veterans—this is about the medium that is currently being used. However, as soon as possible—indeed, maybe it has already started—we will be returning to some form of telephone service alongside the online service. The feedback, both from charities and veterans, is that they are getting the service they require, and my hon. Friend is absolutely, on a daily basis, keeping on top of that.
Defence is supporting the Government’s campaign against covid-19 disinformation, specifically to counter disinformation, misinformation and malign information from abroad. The Government are also working closely with social media platforms, academia and civil society to tackle this issue, although I stress that this is not a role undertaken by our military personnel. The Government’s particular focus remains on promoting factual public health advice and countering inaccurate content.
In many cases, disinformation about covid-19 can travel faster than the virus itself and pose just as great a threat to our security. Does the Secretary of State agree with me and with the majority of the public surveyed by the Open Knowledge Foundation that the Government need urgently to impose compulsory action on social media sites to clamp down on the spread of such disinformation?
The hon. Member will know that, not just in this world of the coronavirus battle but previously, in the world of exploitation, misinformation, radicalisation and other areas, the biggest challenge for Governments across Europe has been how to deal with social media companies, many of which are based abroad. The extent of our powers and jurisdiction is sometimes limited. We have consulted widely about duties of care, but in this outbreak we are seeing media outlets way away from this part of the world that have no regard for the fact or truth magnifying or spreading propaganda in real time. That is the challenge we have. No amount of legislation will be able to deal with some foreign outlets that are based elsewhere or linked to Governments elsewhere, and that is a challenge. To be fair, the mainstream social media outlets, which are often United States-based, have been more responsible in this; Facebook, Twitter and so on have stood up to the plate and removed lots of content when it has been pointed out to them.