(4 days, 2 hours ago)
Commons ChamberI think every single Member has heard similar complaints about service delivery. I am aware of people in my constituency receiving letters for NHS appointments after the appointment itself. The Under-Secretary of State for Business and Trade, my hon. Friend the Member for East Renfrewshire (Blair McDougall), is meeting Royal Mail next week. We really need to ensure we get a better service across the whole country, and that is something we are absolutely focused on achieving.