Broadband Industry Commitments: Telegraph Poles

Chris Bryant Excerpts

Tuesday 25th March 2025 Written Statements

[The Minister for Data Protection and Telecoms (Chris Bryant)]

Today, the Independent Networks Co-operative Association (INCA) and the Internet Services Providers’ Association (ISPA), the trade bodies representing the fixed-line broadband industry, have published new best-practice recommendations for the deployment of telegraph poles.

The Government understand the concerns of people across the country about the use of telegraph poles to support the deployment of new gigabit-capable broadband networks, especially where this duplicates other infrastructure or seems unnecessary.

I have heard from people who were not aware of new infrastructure coming to their street until telegraph poles were erected, and from people whose access to their driveway was blocked by a new unannounced pole. I certainly do not want to impede or slow down the roll-out of essential connectivity. I support the commercial and competitive roll-out, but I do want to ensure that this is done sensitively and proportionately.

Telegraph poles can play an important role in delivering connectivity. This is particularly important in areas that do not yet benefit from gigabit-capable connections, but even in areas that already benefit from gigabit-capable broadband, competition between different operators using poles and ducts can bring greater choice and lower prices to consumers.

Sharing existing infrastructure is obviously better for everyone, but it will not always be possible, for instance in areas where the existing broadband infrastructure was directly buried in the ground, without ducts. Ducts may also be full, or damaged. In some cases, developers have discovered that underground cabling is buried rather than ducted. In such areas, it is generally not possible to use existing infrastructure. Building new underground ducts can be up to 10 times more expensive than installing poles, and comes with its own challenges such as traffic disruption. Higher costs to operators will ultimately raise costs for consumers or result in infrastructure not being built at all.

The Government considered a range of options to ensure that we can effect change without negatively impacting roll-out. I have met with telecommunications providers on multiple occasions. I have sought targeted action where I was made aware of specific issues, and also voiced my strong concerns about the deployment of new infrastructure where alternatives, such as sharing existing infrastructure, would be viable.

In response to my concerns, INCA and ISPA undertook to work with their members and the wider fixed-line broadband industry to produce new guidelines for the deployment of telegraph poles. These guidelines set out conditions that must be followed when deploying telegraph poles, and set out what operators are expected to do when installing new infrastructure.

But more importantly, the new guidelines include a commitment by its signatories to always consider the needs of communities during the design and construction of new fibre networks.

I am grateful for the efforts of the industry, and trust that this new commitment, underpinned by strong expectations towards operators, will mean that communities can be confident that their needs are put first as the roll-out of gigabit-capable connectivity continues.

A copy of the “Telecommunications Poles Working Group Best Practice Recommendations” will be deposited in the Libraries of both Houses.

[HCWS548]