HM Passport Office Debate

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Department: Home Office

HM Passport Office

Chris Bryant Excerpts
Thursday 12th June 2014

(9 years, 10 months ago)

Commons Chamber
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Theresa May Portrait Mrs May
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As I said, the straightforward applications for a straightforward renewal of the passport are normally expected to be within three weeks, but some are going beyond that. Where it is a first-time application and an interview is required, it can take longer. I would expect a child’s first-time application to be within normal times, but if someone does not present the absolutely correct documentation, the application will take longer, which sometimes happens. As I indicated earlier, either the Immigration Minister or I will ensure that we write urgently to MPs to set out the measures taken and relevant details such as when people will be able to demonstrate an urgent need to travel in order to be upgraded.

Chris Bryant Portrait Chris Bryant (Rhondda) (Lab)
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The Home Secretary’s definition of “straightforward” has changed five times in the course of the past hour—and it has just changed again. That matters because the number of delayed applications that the Prime Minister came up with yesterday depended on straightforward applications, so the real figure is far higher than 30,000, is it not? Will the Home Secretary apologise to my constituents—foster parents who applied for a passport for their foster child, Corry? Weeks later, they received a phone call from the Passport Office, saying that the passport was on its way, so they booked their holiday. Six weeks after that, however, they had still not received the passport, so Corry, the foster child, was unable to go on holiday with his parents. Will the Home Secretary apologise to them?