Avanti West Coast
Debate between Cat Smith and Trudy Harrison(2 years, 2 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
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Trudy Harrison
My hon. Friend makes a brilliant point. I will ensure that the new Secretary of State hears that suggestion and that we work with Avanti to be able to provide those advance tickets, giving passengers that certainty as soon as possible.
Cat Smith (Lancaster and Fleetwood) (Lab)
When just 53% of Avanti trains are arriving on time, it comes as no surprise that I have been inundated with complaints. I have lost count of the number of constituents who have been in touch with me really frustrated by their experience of Avanti. They talk of trains being cancelled, trains being delayed, and seats being double booked. Does the Minister think that the £4 million bonus that Avanti got for customer satisfaction and performance would perhaps have been better spent on driver recruitment and training?
Trudy Harrison
Any performance fees that are being referred to relate to last year’s service, not this one.
Oral Answers to Questions
Debate between Cat Smith and Trudy Harrison(2 years, 4 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Trudy Harrison
It is an absolute pleasure to respond to Mr Hydrogen on this issue, because we in the Department share his enthusiasm for hydrogen in the transport sector. We are looking at the RTFO to see how it could support hydrogen in transport more effectively while working with colleagues across the Department for Business, Energy and Industrial Strategy to do the same.
Cat Smith (Lancaster and Fleetwood) (Lab)
I thank the Rail Minister, the hon. Member for Aldridge-Brownhills (Wendy Morton), for her announcement on 18 June about more funding for the development of the line between Poulton-le-Fylde and Fleetwood. Will she reassure my constituents, who are important stakeholders in that potential reopening, that they will be consulted by Network Rail as plans develop?