Cat Smith
Main Page: Cat Smith (Labour - Lancaster and Wyre)Department Debates - View all Cat Smith's debates with the Home Office
(2 years, 8 months ago)
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Kevin Foster
Again, I am happy to pick up separately the particular case. As I have touched on, the 10-week standard is there, and we have not had to expedite many cases beyond 10 weeks. I would not want to speculate on whether there are issues with the application, but I am certainly happy to look into the specific case and get an answer.
Cat Smith (Lancaster and Fleetwood) (Lab)
There are dozens of cases I could raise with the Minister this afternoon, but I will raise the case of Helen, about which my office has been on hold for just over two hours. She spent £7,000 on a holiday and is due to fly out on Sunday. She applied for her passport in January. My staff may get cut off again on the MPs’ hotline, so is there anything that the Minister can do to make sure that my constituent Helen will go on holiday? If she does not, what can she do for compensation, because that was a very expensive holiday?
Kevin Foster
I am certainly happy to pick up the point. Certainly if it has been going on since January, I suspect we are now beyond the 10 weeks, and something should be done. Obviously I do not want to get into speculation about issues with the application—that would not be appropriate on the Floor of the House—but if the hon. Member supplies me with the details, I will be happy to look into the case.