Water Bill

Caroline Spelman Excerpts

Monday 25th November 2013 Commons Chamber

[Maria Eagle]

The hon. Lady has a point, and I will shortly say something about what I believe we ought to do about it.

It is not good enough that so few customers can benefit or receive assistance when they have genuine hardship in paying. It is time to replace voluntary social tariffs with a national affordability scheme, funded by the water companies from their excess profits. We need to end the postcode lottery that means that the help one can get depends on where one lives, and we need the Government to set clear eligibility criteria.

In response to my question last week, the Secretary of State said:

“The shadow Secretary of State has to recognise that the schemes that help some water bill payers are paid for by others.”—[Official Report, 21 November 2013; Vol. 570, c. 1352.]

Of course, that is the Government’s approach because he is not willing to stand up to vested interests. He is not willing to say to the water companies that they cannot continue to pay out almost every pound they make in dividend payments—£1.8 billion last year—and leave it solely to other customers to fund measures to help those in need. The Government should finally drop their opposition to a national affordability scheme and require the water companies to step up and meet their social obligations.

[Mrs Caroline Spelman (Meriden) (Con)]

rose—

[Maria Eagle]

I will give way to the former Secretary of State.

[Mrs Spelman]

For the benefit of the House, it is only fair to explain that there are two ways that the most vulnerable people in society can be helped. The hon. Lady mentioned social tariffs, but the WaterSure scheme, which is funded centrally from Government and does not require cross-transfer between water consumers in any one company, helps households that consume large quantities of water through no fault of their own.

[Maria Eagle]

The right hon. Lady is correct. I was about to mention WaterSure in my next breath, if she had waited a moment.

WaterSure was introduced by Labour as a targeted payment to households with three or more children or to households that demand a high use of water owing to a medical condition, yet only a third of eligible households access the scheme. Ministers should set a target and work with the water industry to ensure it is achieved, and use existing data on benefits to ensure that everyone eligible is on the lowest tariff. It is essential that the cost to households of non-payment, by others who can afford to pay—