Grenfell Tower Inquiry

Caroline Nokes Excerpts

Monday 2nd December 2024 Commons Chamber

[Angela Rayner]

My hon. Friend makes an important point. Cladding is one element of what many tenants face with unsafe buildings, and we are looking at how we can strengthen measures to ensure that action is taken. Some local authorities have already started to take enforcement action, and I have pushed hard to ensure that we continue to do that. If a building is unsafe, people should not have to live in it, and it should be dealt with as quickly as possible.

We are bringing local authority leaders and Ministers together through the new leaders’ council to work through these issues. I thank them all for their engagement today, including our mayors. The resilience review announced in July will continue to bring together the devolved Governments, local leaders and experts to consider where things are working well and where there could be improvements, to ensure that the UK is prepared for the risks we face. We must work with those in industry to ensure that buildings are safe, to raise professional standards, and to create a culture that puts the safety of residents first.

Fire and rescue services need to do more to develop high quality leadership, and support learning and professional excellence. We are carefully considering the inquiry’s recommendation to establish a college of fire and rescue. We expect all firefighters to have access to the vital education and training they need to save lives, and to be the best they can be. Culture and integrity in fire and rescue services are vital. Poor culture, a lack of integrity and bad practice can risk public safety, as was highlighted by the Grenfell inquiry. That is unacceptable and a culture change must begin immediately.

Our response to the Grenfell inquiry report must be a watershed moment not just for safety and quality, but for a new vision of housing that gives every resident a voice and the respect that they deserve—a change in culture that truly empowers people. As I said earlier, the failure to do that with Grenfell residents, who repeatedly raised concerns and were repeatedly ignored, stands out starkly. Everyone deserves a warm, decent home. They also have the right to be treated with dignity, and to have access to redress when things go wrong. That includes the millions of people living in social housing, which is why we have introduced a stronger set of consumer standards that applies to all registered social landlords. Routine inspections of large landlords have already started, and the Regulator of Social Housing has published the first set of judgments.

Many landlords must do more to improve the quality of their buildings and communicate better with their tenants. When it comes to quality and tackling unacceptable housing conditions, we will legislate to introduce Awaab’s law in the social rented sector as soon as possible, setting a requirement for landlords to investigate and repair serious hazards with specific timeframes. We will also extend Awaab’s law to the private rented sector through the Renters’ Rights Bill. We will bring forward regulations to set standards for the competence and conduct of staff in the sector, and enable residents to request information about their landlords through new access requirements that will apply to housing associations. We will monitor the new regime and its effectiveness closely.

While we are doing more to raise the bar for social landlords, we are also empowering tenants and giving them a seat at the table, relaunching our communications campaign on how people can raise complaints, and extending that work so that all residents know their rights and can hold their landlords to account. To hear at first hand what matters most to social tenants, this week my hon. Friend the Minister of State for Housing and Planning will join our relaunched social housing residents panel. Changing the culture in our social housing system will take time, but those are important first steps.

In conclusion, the reforms I have set out are about much more than new regulation and legislation. Indeed, the Grenfell inquiry made it clear that those things alone are not enough, and that nothing less than a shift in culture that puts people and safety first, not profits, will do if we are to turn the page on the shocking failures exposed by the Grenfell report. Accelerating the pace of remediation and empowering tenants are important steps in the right direction, because no matter who someone is or where they live, a good life starts with a safe, secure, decent home and a strong community. We owe it to the Grenfell community, and everything they stand for and have fought for, to make sure that everyone can count on that. To the Grenfell community I say this: we will continue to work with you to build a fitting and lasting memorial. This Government will support you now and always, in memory of the loved ones who were lost so tragically.

[Madam Deputy Speaker (Caroline Nokes)]

I call the shadow Secretary of State, Kevin Hollinrake.

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[Joe Powell]

My hon. Friend is absolutely right. The waste of councils’ and housing associations’ precious resources and the waste of people’s time in taking time off work and disrupting their lives to deal with the inefficiency and repairs is something that we have to fix. I am really hopeful that incoming legislation such as Awaab’s law will help with that.

The case study from Saturday is a good example. A constituent is forced to open the windows to prevent mould coming into her home, which means that she has paid thousands extra in energy bills over the past few years while she waits for the council to fix the fan. On the Lancaster West estate, where Grenfell is located, there are concerns that the promise from all levels of government for a modern 21st-century social housing estate will not be fulfilled.

It is essential that RBKC, residents and Ministers agree a plan to complete the refurbishment with transparency and accountability on budgets and timelines, because those residents have been living on a building site for far too long. It is not enough just to talk about change. Until the tenants of RBKC and the housing associations in my constituency are treated with respect and have access to what they are entitled to as a right, they will lack trust in the institutions that are meant to serve them. Just last week, the regulator found one of our major housing associations, Notting Hill Genesis, to be non-compliant after an inspection revealed governance failings and poor health and safety outcomes for tenants.

I do not want just to criticise; I want to help RBKC and our housing associations to find solutions. In the new year, we will be launching a new campaign on social housing quality in Kensington and Bayswater, because I want our community to be a trailblazer on how to implement Awaab’s law on damp and mould, how to enforce the new decent homes standard and how to break people out of the doom cycle of endless emails, phone calls, missed appointments and subcontractors even to get simple repairs done. If we cannot get it right in Kensington and Bayswater given Grenfell, given our amazing community organisations and given that we are on the frontline of the nation’s housing crisis, what hope does the rest of the country have? Central to the campaign will be the voice of tenants. I extend an open invitation to anyone who can help to join our campaign and make a practical difference for the community.

It has been over seven years since the bereaved, the survivors and the local community endured a tragedy that changed their lives forever. I will continue to advocate in this place for truth, justice and lasting change, and for Grenfell bereaved and survivors to be heard. Their dignity and resilience have held up a mirror to us as a nation, forcing us to confront a fundamental question: do we truly give everyone an equal voice in how this country is run?

The opportunity is for the Government—a mission-led Government—to focus on service and give people a real say in decisions that affect them. We cannot afford to continue with nearly a million people sleeping in unsafe buildings. We cannot afford another Grenfell Tower. True justice means criminal charges for those responsible, a complete culture change with respect for every tenant, and every child in the country growing up in a safe and decent home. That must be the legacy of Grenfell.

[Madam Deputy Speaker (Caroline Nokes)]

I call the Liberal Democrat spokesperson.

--- Later in debate ---

[Mr Bailey]

The fundamental difference between an air accident investigation and a public inquiry is that as culpability is identified it is then passed on for action. This lies at the heart of the problem, which is the slow pace of bringing about justice. An extended period for a public inquiry has prevented and inhibited the delivery of justice for the people of Grenfell. Does the hon. Gentleman—

[Madam Deputy Speaker (Caroline Nokes)]

Order. I remind Members that interventions need to be pithy and short.

[Sir Bernard Jenkin]

I have got the point. The problem with a public inquiry is that it starts from ground zero. It assembles a group of people who may be expert, but most of the lawyers will not be expert and will have to learn everything from scratch. The advantage of a standing capability is that there are experts who are permanently employed and who really understand everything about building safety, as it would be in this case. There would be human factors analysts, structural engineers, architects—key people with key skills, fully knowledgeable about the safety system that exists. They would start immediately after a tragedy, and they would conclude much more quickly on the basis of much better expertise.

I had hoped that the inquiry would adopt this recommendation, as did the Cullen inquiry into Ladbroke Grove, and also the inquiry into offshore safety following the Piper Alpha disaster. It now falls to the Government and Parliament to get this right.

The second recommendation in our submission is for a comprehensive reform of building control. Building control is the inspection system which should ensure that building regulations are followed, but Grenfell demonstrated its failure. I accept that there has already been some reform here since we wrote our submission. Much has been said, as we heard earlier, about how private sector building inspectors are endemically conflicted because they are appointed and paid by constructors and others, but that misses a horrible truth about the Grenfell case. Ironically, it was the building control function of a local authority, the Royal Borough of Kensington and Chelsea, that failed so disastrously in Grenfell’s case. Despite that, everyone’s emphasis still seems to be more focused on restricting private sector involvement than on reform of the whole building control sector.

--- Later in debate ---

[Joe Powell]

I simply wanted to ask for a clarification. Surely the issue, which was raised earlier, is that there is a conflict of interests when you are paying to have your product assessed. As we know from Sir Martin’s report, there was a cover-up of testing results. If you accept that, how do you get around the “conflict of interests” issue?

[Madam Deputy Speaker]

Order. I am not going to admonish the hon. Member for using the word “you”, but, Sir Bernard, you have now spoken for longer than both Front Benchers put together, and many other Members wish to get in.

[Sir Bernard Jenkin]

I will be as quick as I can, Madam Deputy Speaker, but I am extremely grateful for the hon. Gentleman’s question, because that was a failure of regulation. The crucial point is this. In other safety-critical industries, such as the civil aviation, rail and marine sectors, there is no ban on the private sector being selected to perform inspections. Employees of airlines, of aircraft manufacturers and of aircraft engine manufacturers perform the inspections, but they are independently regulated, overseen and certified by the Civil Aviation Authority. The fact that they are employed by the airlines or by commercial interests does not make them incapable of objective judgment. The whole aviation sector flies incredibly safely on the basis of aircraft being inspected not by Government inspectors or public employees, but by the private sector.