Cyber-bullying and Digital Anonymity

Caroline Nokes Excerpts

Thursday 23rd October 2014 Commons Chamber

[Charlie Elphicke (Dover) (Con)]

I wish to raise the matter of cyber-bullying and the abuse of online anonymity. I know that there are hon. Members for whom this is of deep concern, so I am happy to take interventions, and, if there is time, for colleagues to make short speeches, if that would be in order, Madam Deputy Speaker.

Hate-tweeting trolls make people’s lives hell. They have got out of hand on social media, and we need to tackle them, but to paraphrase Tony Blair, we cannot just be tough on hate tweeting; we must be tough on the causes of hate tweeting. I suggest that we consider targeting the anonymity that hate tweeters use to harass people online. It is all too easy to set up a bogus account online and viciously stab at people from behind the curtain; ensuring that people could not set up anonymous accounts at will would force hate tweeters to be responsible for the hate they spew. They would be identifiable.

There is a deeper point. We need to promote kindness, courtesy and being yourself. When we bump into somebody on the street, we exchange pleasantries; when we engage in banter down the local pub, we have a fun time, generally; what we do not do is pretend to be someone else or hurl abuse and make threats without consequence. Why, then, does anyone think that that is okay on the internet?

I am particularly concerned for our young people, for whom cyber-bullying is a rising issue. According to ChildLine, 4,500 young people talked to the charity about online bullying last year, representing an 87% rise on the year before. The anti-bullying charity Ditch the Label surveyed more than 10,000 young people aged 13 to 22 as part of its annual cyber-bullying report in 2013 and found that 69% had experienced cyber-bullying at some point and that 37% had experienced it frequently. Most dishearteningly, 20% had experienced extreme cyber-bullying on a daily basis. Young people are twice as likely to be cyber-bullied on Facebook as on any other social network, with 54% of young people using Facebook reporting that they had experienced cyber-bullying. Facebook, Twitter and Ask.fm are the most likely places for cyber-bullying.

It is not just about the high-profile cases involving celebrities, people who have suffered great tragedy, such as the McCanns, or Members of Parliament who have been attacked. Well-known people are more likely to be reported on, but the problem is much more widespread than just a few famous people, and sometimes it ends in tragedy. In some cases, people have been so harassed online that they have been driven to take their own lives: Callum Moody-Chapman, in Cumbria; “Nadia”—the name given by the Italian media—in Italy; Erin Gallagher, in the Republic of Ireland; and Ciara Pugsley, also in the Republic of Ireland. It is important to make it clear that suicide often has many complicating factors, but we ignore these trends at our peril.

I have referred to well-known cases in the media of adults being cyber-bullied. There was the case of J. K. Rowling during the Scottish referendum; Emma Watson just for making a speech to the UN on feminism; and of course Judy Finnigan and Chloe Madeley. It is simply unacceptable. There are three pieces of relevant legislation: the Malicious Communications Act 1988, the Communications Act 2003 and the Protection from Harassment Act 1997. The legislation focuses on dealing with trolls when they have done damage, but we need to prevent that damage in the first place. Another problem is that the international reach of the internet makes it hard to tackle criminal acts in our justice system. The police need to be more proactive and effective in tackling the problem in a more organised fashion.

[Caroline Nokes (Romsey and Southampton North) (Con)]

Is it not true, however, that even when the police are proactive and organised they are often met with the obstacle of large corporations, frequently based in the States, reluctant to hand over the information that would enable the police to identify and prosecute these trolls?

[Charlie Elphicke]

I completely agree with my hon. Friend. That is one barrier; the other one, of course, is that people can just set up new accounts at will. They can do that through the dark net, and they can hide their IP addresses to make it harder to locate who they are. That is why I am coming to the point of saying that perhaps we should think about making people identify themselves if they want to set up an account, just as we have to do in so many other walks of life.

I recognise that the international nature of the internet makes it hard to tackle the criminality in this country, but I suggest that the police should make much more use of the Harassment Act 1997 rather than view this as a separate online problem. The behaviour is what they should go after. If behaviour is criminal, we cannot allow more latitude for it on the internet. There is not. Such behaviour should be subject to the same tests as if someone is confronted on the street with nasty face-to-face remarks.

I welcome the fact that the Justice Secretary has set out plans for serious cases of cyber-bullying to go to the Crown court and be subject to a sentence of up to two years. That is a welcome and encouraging start—a step in the right direction, saying that cyber-bullying is unacceptable. Nevertheless, let me set out three areas where we could go further.

First and most fundamentally, people need to take responsibility for their actions and not have the option of anonymity. We have cracked down on poison pen letters. Some of us may remember the problem of deep breathers—those who would pick up the phone and start calling random numbers and deep breathing at people to terrorise them down the line. Call logging put a stop to all that stuff, but now we need to deal with trouble caused when characters use anonymity to spout vitriol online. Anonymity, then, is the first issue.

Evidence suggests that people’s behaviour becomes worse when they are given anonymity, which is why it needs to end. Social media providers should ensure that they know people’s identity to discourage hate-filled attacks. If it is known who they are, people will not go around doing this sort of thing and neither will they be able to create multiple social media accounts to further their hate campaigns.

Some say, “We cannot do this; it undermines the principle of free speech. I should be able to say what I like.” I believe they are wrong to say that because the principle of free speech was dearly bought. People can state their own views in their own name. Mrs Mopp of Acacia avenue can say, “The Prime Minister and the Leader of the Opposition are completely hopeless and not up to their job”, but the secret police will not come for them in the middle of the night. That is what free speech is about. It is not a right to go around anonymously terrorising and harassing people. That is an abuse of free speech. It is not free speech; it is pure cowardice, and it should not be tolerated. Neither should we confuse the issue of privacy to surf the internet, which we all believe in, with the idea of privacy in aid of anonymity as a means of launching attacks on people. There should be no hiding place for trolls.

Secondly, there is the issue of educating children on digital responsibilities. We cannot protect children simply by blocking access to the internet and social media. That will not work. Young people are at the forefront of technological change, so we need to educate them to understand that their online behaviour will be judged just as much as their behaviour in real life. Just as we teach citizenship and British values in our schools, so we should educate our young people about their online responsibilities and the importance of respect there, as well.

Thirdly, international action is important. The internet is international: it knows no borders and it is changing all the time. Social media has existed for barely a decade, and the law needs to keep up with this rapid change. That is why we need international co-ordinated action. An organisation such as the OECD could play a serious role in co-ordinating what we all do collectively in the global village in which we live. Rogue nations that harbour trolls and online criminals can be tackled more effectively with international co-ordination.

To conclude, it is becoming increasingly clear that it is time to strip people of their anonymity on social media.