Preston Park Train Services

Debate between Caroline Lucas and Lord Johnson of Marylebone

Tuesday 24th July 2018 Westminster Hall

[Joseph Johnson]

The hon. Gentleman has been a strong voice for his constituents in recent weeks—I have had almost as many conversations and meetings with him as I have had with the hon. Member for Brighton, Pavilion. It is obviously important that the Government focus on compensating first those passengers who have suffered the most disruption. That is the approach we took to the disruption of Southern services a year and a half ago, and we are taking a similar approach now.

That means we have created two categories of passenger. Category 1 passengers are those with a very heavy dependence on Thameslink or Great Northern services from their station. Passengers with a lesser dependence on those operators receive a lower level of compensation, reflecting the fact that they have an alternative means of getting to or from work, primarily. That explains the different approaches to passengers travelling from Preston Park and those travelling from the station the hon. Gentleman mentioned in his constituency.

The compensation scheme covers the period from 20 May 2018 to 28 July 2018, and it will go live in two waves. GTR will contact registered qualifying passengers proactively by the end of August before a web portal is opened for other passengers at a later date. As I said, that is identical to the system used for the Southern industrial action disruption about 18 months ago. Annual, monthly and weekly season ticket holders will all be eligible for up to one month, or four weeks, of the cost of their ticket. That is in addition to the standard Delay Repay compensation GTR passengers are entitled to after any 15-minute delay. That package was designed to compensate the worst affected passengers, who travel every day on season tickets bought in advance. Those who travel less frequently can claim Delay Repay compensation for the disruption they have experienced.

[Caroline Lucas]

Will the Minister address the point that there are people who are not season ticket holders because they work part time? There are a lot of flexible workers in Brighton who do not necessarily go up to London every day but none the less need to be there on the days they do go. Simply saying, “Use Delay Repay,” does not address the fact that, as I understand it, if their train is cancelled rather than late, they cannot use Delay Repay. Will he look at ensuring that those part-time workers—particularly women—have some way of getting more compensation than he describes?

[Joseph Johnson]

Let me correct the hon. Lady. Passengers are entitled to claim Delay Repay against cancelled services—that very much is possible. On her broader point about part-time workers and those who do not have season tickets but travel regularly, our priority has been to get compensation out fast using a model that was already up and running—namely, the model that was used for the Southern disruption of about 18 months ago. That was the best way for the Department to get compensation out quickly to the people most affected by the disruption. As the Secretary of State has said, we are looking carefully at the logistics and affordability of compensating other groups of passengers. The logistical challenges of doing so when there is not a season ticket to look at as evidence of regular travel to and from work should not be underestimated.

The Department has not just compensated affected passengers; it is also looking to ensure it learns all the lessons from what has happened, and it has commissioned two reviews into what went wrong with the implementation of the 20 May timetable. The independent Glaister review by the chair of the Office of Rail and Road is under way. That seeks to understand all the factors that led to the disruption following the timetable change. Within the Department, we have also started a hard review of the franchise to establish whether GTR has met, and continues to meet, its contractual obligations.

I turn to the core of the hon. Lady’s remarks: the pattern of services to and from Preston Park. I understand that some passengers would prefer to have the choice of travelling on either Gatwick Express or Southern services. However, the timetable change was designed specifically to bring about improved performance on Southern services, and having a regular and repeating pattern of services during the peaks is important to making that work. That is why Preston Park now receives a half-hourly Southern service rather than the mixture of Gatwick Express and Southern services it previously received.

[Caroline Lucas]

Does the Minister not concede, though, that Preston Park passengers are worse off? Before, at least Southern trains started in Brighton—they were not already full—and passengers had the option of taking the Gatwick Express. The service they are now offered is massively worse. As I said, some trains arrive too late to be useful to commuters, no Gatwick Express trains stop at all, and the others start in Littlehampton and are full.

[Joseph Johnson]

I certainly recognise the hon. Lady’s points about short formations and crowding on some Southern trains as the result of the knock-on impact on Southern of disruption elsewhere. Trains must have the capacity to meet demand, and GTR’s performance regime, which the Department monitors very closely, includes capacity and short formations. Where they happen, short formations are counted by the Department as a fail under the performance regime, which we keep under close scrutiny. However, the consistent calling pattern that results from moving to just Southern services rather than the mixture of Gatwick Express and Southern services is designed to bring about a more reliable and resilient service in the long term.

As I wrote in my letter to the hon. Lady, the frequency of services to Victoria has remained roughly the same compared with the pre-May timetable. Before 18 May, Preston Park received six services into Victoria in the morning peak, made up of three Gatwick Express services and three Southern services. Following the timetable change, services from Preston Park have increased—her constituents now receive seven services into Victoria in the morning peak, all of which are Southern services.

[Caroline Lucas]

Will the Minister give way?

[Joseph Johnson]

Let me finish this point. The hon. Lady complained that the journey time was just a minute quicker, but ultimately, when the service is up and running, that extra minute will be welcomed by passengers.

There is a similar picture in the evening peak, with the same number of services from Victoria to Preston Park as before the timetable change and a very similar average journey time. Although the request for another stop to be introduced on that service is reasonable, the service is already under significant pressure to maintain punctuality. Extra stops would increase that pressure and lead to additional delays, to the detriment of passengers using the service.

Turning to Thameslink, before the May timetable change Preston Park received eight services to Blackfriars and four to London Bridge in the morning peak. In the interim timetable, there are eight Thameslink services in the morning peak from Preston Park to London Bridge and Blackfriars, and onwards through the Thameslink core. Although, overall, that represents a loss of three Thameslink services compared with the pre-May timetable, it provides Preston Park with the same number of Blackfriars services and four additional London Bridge services. Before the May timetable change, there were six services from Blackfriars and nine from London Bridge in the evening peak. In the interim timetable, seven evening peak services make that journey. That provides an additional service from Blackfriars but two fewer services from London Bridge.

Journey times from Preston Park on Thameslink services are now quicker than they were before May. Once GTR has stabilised performance, it will reinstate the additional service in each peak that was removed as part of the interim timetable. In addition, the Littlehampton to Bedford service and the Brighton to Cambridge service are currently one train per hour, but the next wave of the Thameslink programme will bring one additional service on the Brighton to Cambridge route each hour all day, as well as additional services on the Littlehampton to Bedford route. That was originally planned for December 2018, but it will now be delivered once GTR has delivered the May timetable as planned.

I appreciate the hon. Lady’s constituents’ request for services to start from London Bridge. However, one of the key benefits of the Thameslink programme is that it provides passengers with direct services through London Bridge to Blackfriars, City Thameslink, Farringdon and St Pancras. In many cases, that provides an alternative route for passengers who would previously have changed at London Bridge to connect with the London underground.

[Caroline Lucas]

Will the Minister give way?

[Joseph Johnson]

No, I am going to conclude my remarks.

I expect GTR to keep the timetable under review to identify any particular pressures and make amendments as appropriate if they are possible. However, GTR will be able properly to assess the viability of the timetable only once it is performing reliably, and ensuring that happens is our overriding priority. I will ask for an update from GTR on its assessment of the performance of the interim timetable and its impact on Preston Park passengers ahead of the hon. Lady’s meeting with the operator on 23 August.

Motion lapsed (Standing Order No. 10(6)).

Parliamentary Reform

Debate between Caroline Lucas and Lord Johnson of Marylebone

Thursday 3rd February 2011 Westminster Hall

[Caroline Lucas]

I am delighted that the hon. Gentleman raised that point because I have another proposal, which I will come to in a moment, that against each amendment there should be an explanatory statement that explains what it is about. That would mean that far more hon. Members had a better idea of what they were voting on. In terms of electronic voting devices, I am suggesting not that such voting should be done in the isolation of one’s office, but that there should be a particular time when we vote each day. That would deal with the point made by the hon. Member for Totnes (Dr Wollaston) about not knowing when to start running over from Norman Shaw North. We would have a particular time when we would vote. It would be done by hon. Members either sitting in the Chamber or, because there is not room for everyone, in the Lobbies. People would still get the chance to lobby Ministers, but there would be a fixed time in the day when we could vote electronically. I will explain why we would have a better idea of what we were voting on shortly. From my experience in the European Parliament, I can tell hon. Members that six votes take a minute and a half with electronic voting. Six votes in this place take at least an hour and a half. I find it hard to justify that.

[Joseph Johnson (Orpington) (Con)]

Parliamentary democracy has not been destroyed in a large number of other parliamentary democracies where electronic voting works very well. The Indian democracy, for example, is one of the most vibrant in the world. In the US, people manage to vote in that way in both Houses very successfully. There is plenty of evidence to show that it can work well.

[Caroline Lucas]

I thank the hon. Gentleman for making that point. The Scottish Parliament, the Welsh Assembly, the French Assembly and the US Congress all vote using elements of electronic voting, and I see no reason why we should not as well.

--- Later in debate ---

[Caroline Lucas]

One reason is that it would make electronic voting an awful lot easier. Another is that it would make the Chamber more orderly than the sort of crush that we have when everybody rushes in. I know that it looks good on TV screens, but if Members have to stand they may not be able to follow the debate as closely; they certainly find it harder to take part in the debate if they are crushed at the back of the Chamber, far from the Speaker’s Chair. However, that is rather theoretical, because we cannot get away from the Chamber that we have.

I am aware that there was a consultation paper on voting methods back in 1998. I admit that at the time, 64% of MPs preferred to stay with the present system, but one reason given for that was that they did not want to lose the opportunity to speak informally with Ministers in the Lobbies. My proposal for a set time for Members to go to the Lobbies to use their electronic voting devices would still enable them to lobby Ministers.

[Joseph Johnson]

That advantage belongs only to Members of the governing party; it is not shared by MPs from Opposition parties. That argument cannot be used to justify a continuation of the Lobby voting system.

[Caroline Lucas]

The Government are by definition the majority. It struck me that, when trying to get measures passed, I could perhaps be kinder to the majority in addressing their concerns. I agree with the hon. Gentleman; I have not nobbled many Ministers during my time here.

I return to the subject of having votes held over to a certain time of day. The Modernisation Committee noted:

“Members seem interested in the possibility of holding divisions over, so that all votes could be taken after one another at a convenient time, instead of holding divisions immediately at the end of each debate.”

That was back in 1998, but despite the fact that a majority were interested, little has changed. Although 2004 saw the introduction of the so-called deferred Divisions, when some votes that would otherwise have taken place at the end of the day’s sitting would be conducted in writing on Wednesday morning and early afternoon, the option is seldom used.

I acknowledge that there will be occasions—the votes on tuition fees for example, or the vote on the Iraq war—when it will be appropriate to vote straight away, because of the significance of the vote and the public’s interest in it. However, the fact that there are certain exceptions to such proposals does not undermine the direction of the proposals themselves. I still believe that they are worth considering.

I shall talk briefly about abstentions. I got myself into trouble when talking about abstentions in the past, with people telling me, “Well, if you can’t make up your mind you shouldn’t be in Parliament.” Abstention does not mean that we cannot make up our minds. It does not mean that we do not know. Abstentions are often the result of being presented with two opposing ideas, but being asked to vote on them as one amendment. One may agree with one part of an amendment but not the other, yet there is no way in this Parliament of taking amendments in parts. I note in passing that in the European Parliament, which uses 20 languages, it is possible to take an amendment in parts, but we cannot do that here. We might then think to ourselves, “What shall I do? I know, I’ll abstain.”

It is difficult to abstain in this place. In 1998, a majority of MPs indicated strong or general support for an option to record abstentions, but 12 years later nothing has happened. Richard Taylor, the former Independent MP for Wyre Forest and the late David Taylor, the independent-minded former Labour MP for North West Leicestershire, were both known for voting yes and no. Of course, the media made much fun of them, making it seem that they were not able to make up their minds.