Asked by: Brian Mathew (Liberal Democrat - Melksham and Devizes)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps her Department is taking to reduce the backlog of people waiting for tribunals as part of their PIP application process.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
The Department understands the potential effect of waiting for a tribunal hearing, which is why our aim is to make the right decision as early as possible in the claim journey so that people can get the support they are entitled to, without the need for an appeal. When a claim reaches the appeal stage, the Department can lapse the appeal where evidence supports a change in decision which is favourable to the customer.
Appeals are lodged with, and administered by, HM Courts and Tribunals Service (HMCTS). A variety of factors can affect the number of cases cleared by the Tribunal including the complexity of the issue in dispute; the availability of panel members assigned to a particular venue; and if an appeal is adjourned (which may be directed by the judge for a variety of reasons, such as to seek further medical evidence). Any increase to the live load is monitored, and investigated, locally.