(8 years, 6 months ago)
Commons Chamber12. What steps the Government is taking to reduce the number of nuisance calls.
Since we published our action plan two years ago, we have taken a range of measures, including lowering the threshold for what constitutes a nuisance call and increasing co-operation between the two regulators, namely Ofcom and the Information Commissioner’s Office.
Despite Government action, nuisance calls are a real concern to residents all over the country. What further steps can my hon. Friend take to ensure that we bar nuisance calls and prevent elderly people in particular from having to suffer this curse?
This is a very important issue that annoys a great many people and frightens the elderly and vulnerable in particular. We have announced a fund to allow call-barring equipment to be given to the elderly and vulnerable, and we are about to announce the results of our consultation on calling line identification.
What can I say? I think it would be a disaster if we left the European Union. Thanks to the fantastic support for our introduction of tax credits and putting coding in the national curriculum, and our backing for e-sports, Britain is forging ahead in the video games industry. However, we must work with our European partners.
Last night you and I, Mr Speaker, attended the 10th anniversary of Asianlite, an Asian newspaper that is online and in print. Will my right hon. Friend the Secretary of State join me in congratulating it on 10 years of wonderful publication, and in looking forward to at least another 10 years of its celebrated works?
(9 years, 5 months ago)
Commons ChamberI visited one of the libraries under threat with my hon. Friend. I know that when he was the leader of Brent Council he fought very hard to keep libraries open. They were subsequently closed by the Labour administration. I will review the council’s plans to close its libraries, as I do with every authority that seeks to close libraries.
(10 years, 9 months ago)
Commons ChamberWe have made it clear that we expect social media companies to respond quickly and robustly to incidents of abusive behaviour on their networks. We will be inviting a number of social media companies to discuss what more can be done to protect all users, including young people and women, online.
Clearly, we must do everything we can to stop women being abused in public life. Does my hon. Friend agree that it is deeply regrettable that several political parties have failed to stamp down on sexual abuse in their own parties?
(11 years, 2 months ago)
Commons Chamber4. What steps she is taking to reduce the number of nuisance calls.
We have introduced and increased penalties for companies that breach the regulations, we have encouraged greater co-operation between regulators and we have improved guidance for consumers. In our strategy paper, published at the end of July, we made proposals to enable the regulators to share their information better.
The most insidious calls start with the words, “Don’t worry, this is not a sales and marketing call.” If a person answers the survey, they are told that someone will call them about their needs and a veritable barrage of unwanted sales calls follows. What action will the regulator take to combat this insidious action, and if the regulators will not act, what will my hon. Friend do?
I would have thought that the most insidious call started with the words, “I am calling from the Labour party”, but in any event we are going to take action. That includes lowering the threshold at which enforcement action can be taken. We have introduced higher fines and technology will play an important part in enabling better calling line identification.
(11 years, 10 months ago)
Commons Chamber2. If she will take steps to encourage use of public libraries and to discourage local authorities from closing or reducing the usage of such libraries.
We are doing a lot to support libraries. We have given Arts Council England responsibility for libraries and it has set up a £6 million fund to support culture in libraries. We have just appointed a specialist adviser. We have regular communications with councils. We have announced our e-learning review. Only at the end of last year we published our comparative reports on library performance.
Libraries provide a centre for deprived children to be able to study when there are no facilities at home. I highlight a case where Brent council closed six of its libraries last year. Since then, library visitor numbers have fallen by 130,000. The council attempted to save nearly £1 million by closing the branch libraries, but it has had to mothball them, which has cost it £500,000. Equally, £120,000 has been spent on legal fees. At the same time, it is negotiating—
(12 years, 7 months ago)
Commons ChamberWithout adopting the hon. Gentleman’s language—I would certainly never describe Bromley or its council as out of touch or living in the past—I accept that he makes an important point that is worth labouring. It is vital that local authorities work with broadband providers to ensure the roll-out of broadband, and we are providing the money and working with local councils. We understand why planning regulations are in place, but if they are used in a way that restricts broadband roll-out, councils will be denying their residents the opportunity to access a very important service. It is vital that local councils take a proactive approach and ask not how to apply the planning rules but how to make it as easy as possible to get broadband to as many of their residents as possible.
Will the Minister elucidate further on the benefits to the whole of London of the roll-out of ultrafast broadband, which will happen much faster as a result of the new initiatives in the Budget?
Ultrafast broadband will of course benefit London, and across the 10 cities that I mentioned, the Chancellor’s Budget means that 40,000 businesses and 200,000 households will get ultrafast broadband. London is also getting it through private sector providers, to which I will turn in a moment. It is also worth noting that Virgin Media will provide free wi-fi on the London underground during the Olympic games. Some 3 million people will be able to get access to high-speed wi-fi in the 10 best-connected cities. The Chancellor also announced in the Budget an additional £50 million, which will be available to ensure that ultrafast speeds are available to the UK’s smaller cities.
I said in reply to my hon. Friend that the private sector is doing a huge amount to speed broadband roll-out. I can announce that this week, Virgin Media, after £110 million of additional investment—investment over and above the £600 million it invests every year—will complete the upgrade of its network, so all 13 million premises covered by it, which is about half the premises in the UK, will be able to access speeds of up to 100 megabits a second. Average speeds are set to be around 40 megabits a second, which makes Virgin Media’s broadband network the fastest in the world. [Interruption.] From a sedentary position, an hon. Lady accuses Virgin Media of bribing me to say that. I am not sure she will say that outside the Chamber.