Monday 29th January 2024

(10 months, 3 weeks ago)

Commons Chamber
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Kevin Hollinrake Portrait Kevin Hollinrake
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I do not accept that premise. I do not see any evidence of the compensation schemes trying to minimise payments. The independent panel for the Horizon shortfall scheme included Lord Garnier, for example, and seven or eight KCs—very reputable people seeking to do the right thing—so we must be careful in our rhetoric. Of course we want to ensure that people get their full and fair compensation. That is why we implemented the Horizon compensation advisory board, which includes Lord Arbuthnot, the right hon. Member for North Durham (Mr Jones), Chris Hodges and Professor Moorhead. They are decent people who want to ensure that people get treated fairly, and full and fair compensation is what people will get.

Bob Blackman Portrait Bob Blackman (Harrow East) (Con)
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Clearly, in the wake of the Horizon scandal, there is a need for massive change in the culture driving Post Office management, particularly in its relationship with sub-postmasters, who are, after all, running private businesses under contract with—not owned by—the Post Office. Will the Minister ensure that whoever is appointed chairman commits themselves thoroughly to that culture change, and, if necessary, will he change other board members to ensure that we get the change that we all want to see?

Kevin Hollinrake Portrait Kevin Hollinrake
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That is a good point. In the past, the relationship between Post Office Ltd and sub-postmasters has not been where it should have been. It is important that that changes. There has been much work on this: 100 area managers have been appointed to help build that relationship, and some of the past conduct and culture of the Post Office has changed. However, we know that it needs to change further. That is the job of the board; we need the right leader of the board in order to do that—hence the action that we took over the weekend.