Post Offices: Cheshire

Debate between Blair McDougall and Tim Roca

Thursday 8th January 2026 Commons Chamber

[The Parliamentary Under-Secretary of State for Business and Trade (Blair McDougall)]

I congratulate the hon. Member for Chester South and Eddisbury (Aphra Brandreth) on securing the debate. In my previous role, she and I travelled the world with the Foreign Affairs Committee, so it is good to be dealing with matters that are closer to home. As she so eloquently argued, no matter is closer to home than the importance of post offices to local communities.

I also thank the hon. Lady for giving me the opportunity, for the first time as the Minister responsible for postal services, to put on record at the Dispatch Box my disgust at the way postmasters were treated in the Horizon scandal. The reputations, livelihoods and lives lost as a result of that scandal shame the country, and it is my responsibility to ensure that postmasters get the redress, justice and recognition that they deserve.

As the hon. Lady rightly argued, post offices are so valued by local communities, and not just because of their economic impact—they root local high streets, bring footfall to high streets and, as she said, in many places are the only shop in the village—but because they are essential community hubs.

[Tim Roca (Macclesfield) (Lab)]

Disley in my constituency saw its post office close in July last year in slightly dubious circumstances. The hon. Member for Chester South and Eddisbury (Aphra Brandreth) made the powerful case that post offices are really important in rural and semi-rural areas. Will the Minister join me in asking the Post Office to redouble its efforts to reopen the post office in Disley?

[Blair McDougall]

On this matter, as on all matters in Macclesfield, my hon. Friend is a constant campaigner on behalf of his local community. I will absolutely raise that branch with Post Office management.

The hon. Member for Chester South and Eddisbury mentioned Sandra and Tony, the local sub-postmasters in her area. In my community, I think of Nancy from Harvie Avenue post office in Newton Mearns. She plays a similar role—she not only serves people, but is the cornerstone of the local community. The network of 11,000 post office branches that the hon. Lady talked about makes it the largest retail network in the country, with an unrivalled reach into our cities, towns and villages, which is why it is so important to have this debate.

As the Minister responsible for postal affairs, I am always happy to, and always do, raise issues with Post Office management on behalf of Members of the House. However, I know that the hon. Lady understands that although the Post Office is publicly owned, it operates as a commercial organisation aside from Government. That means it has the commercial freedom to deliver the branch network, but within the access criteria set by the Government, as she rightly pointed out. Those criteria are so important because they set the minimum level of service that should be provided to everyone across the country—for example, the requirement that 99% of the population live within three miles, and 95% of the total urban population within one mile, of their nearest postal service.

The hon. Lady asked whether the Government will continue with those access criteria. It is some time since the Government have looked at those criteria, but we are doing so through the Green Paper and the responses to it. Our starting assumption was that we would maintain that number of post offices, with one eye on their importance to rural communities, which the hon. Lady rightly raised. However, as it has been so long since those access criteria were set, it is right that we take the time to ask whether they are still right for post offices, communities and postmasters.

On post office provision within the hon. Lady’s constituency, 21 branches are operating in her area, serving thousands of customers each month and helping to support the local economy. She raised my Department’s research on the economic value of that across the country—some £5.2 billion in social value and about £1.3 billion for local SMEs—which is particularly felt in her constituency and others with large rural areas.

Let me turn to Kelsall post office, which closed after the resignation of the operator, the Co-op. I completely understand the painful impact that a branch closure can have on a community. The fear that the service will never return can be disruptive. The hon. Lady comes from a small-business background herself, so she will know that, in a franchise model, there will be fluctuations, particularly in a network made up of so many small businesses and the commercial decisions behind them.

I hope that the Post Office’s advertising campaign to find suitable alternative operators for that branch offers some reassurance to the hon. Lady and her constituents. The time it takes to reopen a branch varies depending on the individual circumstances, but at the end of that process the Government’s access criteria will ensure that, whatever form the network takes, services remain within reach of citizens. I hope that we can find a suitable operator for the Kelsall branch.

The hon. Lady said that the Post Office, like any retailer, faces pressure from continually evolving consumer behaviour and all the other pressures that businesses face, and particularly small businesses. Although access to Government services in post offices is important to many customers, services are not utilised as much as they were in the past, and people are sending fewer letters through the post office network year on year. On the other hand, as she rightly said, cash and banking services have become so important to the Post Office. She asked for reassurance on that. I absolutely recognise how essential that part of the business is for the Post Office. I welcome the banking framework 4 agreement between the major banks and the Post Office, which has come into effect this year. It will mean that the Post Office will be able to increase the income that postmasters receive for delivering banking services, further recognising their important role on high streets.

It is clear that the Post Office must continue to evolve and adapt to shifting needs and trends in local and national economies. That is why our Green Paper, which I mentioned a moment ago, seeks to open a dialogue on the future of the Post Office, from the services that it provides and how we can modernise and strengthen the network, to how we change the culture—particularly with regard to the legacy of the Horizon scandal—and the way in which the Post Office is managed. Thousands of individuals, postmasters and stakeholders have contributed to the consultation, and I thank them for doing so. We will publish our response in the coming weeks.

The hon. Lady also mentioned Malpas post office. I congratulate her on her successful campaign. As she will know, cash services at that branch were reinstated in November.

More generally, we remain completely committed to the future of the Post Office. We are providing £83 million in subsidies for the network this year, and half a billion pounds of investment over the next few years to help the Post Office transform so that it has a sustainable future and to ensure that postmasters are better remunerated, in addition to the subsidy I mentioned, which aims to keep particularly uncommercial and rural parts of the network open. That ambition will, I know, be supported by Members across the House who recognise how important post offices are in anchoring our local communities.

Question put and agreed to.

Ryan Cornelius: Detention in UAE

Debate between Blair McDougall and Tim Roca

Tuesday 19th November 2024 Commons Chamber

[Tim Roca]

The hon. Member makes an important point. I will return to the FCDO in a moment and perhaps address some of what he mentioned.

As I said, Ryan was issued with a 20-year extension to his sentence in 2018. The law sanctioning such extensions was not brought in until after Ryan’s arrest. In April 2022, the United Nations Working Group on Arbitrary Detention completed a detailed investigation that found that the UAE’s treatment of him contravened eight articles of the universal declaration of human rights, to which the UAE is a signatory. The group ruled that Ryan has been held in conditions amounting to “torture”, that he had not received a fair trial, and that his detention was “arbitrary”. It called for his immediate release. As things stand, he has not been released. He remains an arbitrarily detained British national in the United Arab Emirates—a country that is an ally.

[Blair McDougall (East Renfrewshire) (Lab)]

I congratulate my hon. Friend on securing the debate, and pay tribute to him for his work, not just on behalf of Ryan Cornelius but on political prisoners and the rule of law more generally. Does he agree that it seems we live in a world where increasingly autocratic countries will take citizens of other nations into arbitrary detention, and that when it comes to the toolkit that was normally available to countries such as ours, options such as having consular access that makes a difference, and making representations, have been eroded? Does he feel that we need a new toolkit for this different landscape?

[Tim Roca]

I thank my hon. Friend for raising that important point. He has also been vocal in his support for British citizens who have been arbitrarily detained, and on wider human rights issues. I commend him for his work on that agenda. The FCDO point about the toolkit is really important. The difficult question that we have to ask ourselves is: how have we have reached the situation where one of our citizens is languishing in the jail of a friendly country—a close ally—with all the potential damage to UK-UAE relations that that does?

I have huge admiration for the work of the FCDO and its staff, and I know from colleagues and friends around the globe how much its work is appreciated and respected on the world stage. We have many fine diplomats and public servants, but I have to say in all candour that it has been failing for many years in its handling of state hostage taking and arbitrary detention of British nationals abroad, Ryan Cornelius included.

In the last Parliament, the Foreign Affairs Committee published a significant report with a number of recommendations, not all of which were taken up. It criticised the FCDO for its “unnecessarily defensive culture” in this area, which “impedes scrutiny”, harms victims and their families and undermines public trust. The report found that previous Governments of all stripes had failed to learn the lessons from responding to such situations, and had been slow or unwilling to call out guilty countries. Our Atlantic allies, the United States and Canada, have learned those lessons, and created official roles to co-ordinate the response to state hostage taking and arbitrary detention in order to get their people home, which is, of course, a priority for all of us. Indeed, the creation of such a role was one of the Committee’s recommendations to the Foreign Office and the Foreign Secretary.

This time last year, when the Foreign Secretary was the shadow Foreign Secretary, he committed a Labour Government to creating a special envoy for arbitrary detention and state hostage taking. I warmly welcome the Minister of State to her role—I think I can still call her a new Minister a few months into the new Government —and I know that she takes these matters seriously. I ask her to reflect back to her colleagues and the Secretary of State that we should stick to that commitment. Let us follow in the footsteps of Canada and the United States, and let us not be advised out of that promise by officials.

As I conclude, I return to the heart the debate with one simple request to His Highness Sheikh Mohammed. As a gesture of friendship, for the continued prosperity of our countries and for our mutual security, I hope that he will grant clemency to Ryan Cornelius. The UAE’s national day, Eid al Etihad, is only around the corner on 2 December. I hope that on that day of great celebration, the Dubai Government will find the good will to extend a pardon to Ryan and allow him to return home to the United Kingdom and his family.