Jobcentres and the DWP Estate
Debate between Bill Grant and Nigel Evans(7 years, 4 months ago)
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Bill Grant
Of course not—I am being honest. I am in favour of modernisation, not standing still, and I am in favour of being progressive. There is a very good phrase used in the Scottish Parliament: “This is a progressive issue.” We are progressing with the DWP estate. I believe that that is happening throughout the United Kingdom—it is not confined to Glasgow—but there will be pain.
Mr Nigel Evans (in the Chair)
We now move on to the wind-ups. That speech was not the wind-up, by the way.
Bill Grant
I visited the Ayr jobcentre a couple of weeks ago, as I did the one in Cumnock. Cumnock is a deprived area and there are challenges there. On my modernisation theme, I recall a visit as far back as 2005 and 2006, when I retired from the fire service and went to the jobcentre in Ayr. It was a very uninviting, dark and intimidating place. The staff were behind screens for their protection. It was not very welcoming.
I say the word “modernisation” again, because when I went to the Ayr jobcentre just a couple of weeks ago, it was a very warm and welcoming place. The staff’s morale was high and they were enthused to tell me of the good work they were doing. Somebody will keep me right, but I thought the term was “job coaches” for those employed to encourage people into work. They were proud of the work that they had done through the modernisation of the premises. I found the staff’s morale high, though they are better judges of that. In some cases, modernisation works. I found it warm and welcoming there, whereas more than a decade ago it was a terrible place to visit.