Disabled People on Benefits: EHRC Investigation

Barry Sheerman Excerpts

Thursday 23rd May 2024 Commons Chamber

[Mims Davies]

The right hon. Gentleman makes an important point about fluctuating conditions and needs, which he is absolutely correct to identify. We have a growing number of visiting officers—500—and a growing number of colleagues with a trauma-informed approach, and there is close engagement with wider safeguarding. Having a trusted relationship with one’s work coach, job coach and disability employment adviser is so important, and this is at the heart of our safeguarding protocols, which are in place for healthcare professionals who undertake assessments. If they identify a new condition or concern, they will ensure that the individual’s healthcare team are aware and communicating directly with them. Again, that is why we have the trauma-informed approach. I recently saw it being used at the Hastings service centre, where decisions are made on child maintenance, and at jobcentres. The approach is being rolled out in order to be at the heart of what we do.

[Mr Barry Sheerman (Huddersfield) (Lab/Co-op)]

In all the time I have been in this House—it is quite a long time—I have never picked on civil servants or the people who deliver policies on the ground, because I am always reminded that President Harry Truman had a sign on his desk that said, “The buck stops here”. The buck stops here with the Government, but let me reinforce a point that was made earlier. My constituents tell me—as chairman of the Westminster Commission on Autism, I am sympathetic towards this—that the staff they meet are good about physical disability, but are not good when it comes to neurodiversity, people on the autism spectrum and people with little-known mental health challenges. Can we give more training to the people who carry out assessments to make them more effective and efficient?

[Mims Davies]

I agree with the hon. Gentleman that the nature of disability and need has changed, which is what I was trying to draw out earlier. Different types of needs are coming our way. We all know from our own constituency casework about the support that disabled people need in any realm, and it is about understanding the different needs and appreciating that needs change. I can assure him that the Department works closely with healthcare assessors, and has put in a new process to allow personal independence payments to be paused when an appointment has already been scheduled—for example, if we need to have additional information. We are very aware that claimants’ needs are different—hence the Buckland review of autism. We know that a huge number of autistic people are very keen to work, but not enough of them do, and this is at the heart of our understanding. I think the hon. Gentleman and I share the same view on this issue. The Department will need to make changes and develop its understanding, and I want to reassure the House that we come in the spirit of learning.