Covid-19: Broadband

Baroness Wheatcroft Excerpts

Monday 5th July 2021 Lords Chamber

[Baroness Barran (Con)]

There are two sides to the coin that the noble Lord has mentioned: of course he is absolutely right that self-employed people need access to the best-quality broadband, but, equally, the ability to work from home opens business opportunities in parts of the country that might not otherwise have experienced them. I mentioned the increase in coverage from 18% of the country at the beginning of the pandemic to over 40% today—it will be 60% by year end.

[Baroness Wheatcroft (CB) [V]]

The noble Baroness said herself that the take-up of social tariffs was low. Does she think that the Government should indulge in an advertising campaign to promote the use of these social tariffs, where they are applicable? Having listened to those who mentioned—and having already been aware of—the importance of children having access, could the noble Baroness tell the House how many households have had their broadband stopped because of a failure to pay? How many of those households included school-age children?

[Baroness Barran (Con)]

On social tariffs, I repeat what I said earlier: Ofcom is absolutely clear that the providers of those tariffs need to proactively market them. However, government is working and meeting with them regularly and encouraging them to do so. Figures are available for the number of households that have been cut off—it is an extremely low number—but I am not aware that it includes details on children. I will write to the noble Baroness with the detail, if it exists.