Social Housing Bill [HL]

Debate between Baroness Warwick of Undercliffe and Lord Best

Report stage
Monday 20th July 2026 Lords Chamber

[Lord Best (CB)]

My Lords, this group of amendments begins with Amendment 28, in my name, and covers a range of different but vital issues. The concluding Amendment 76 in the group, in the name of the noble Baroness, Lady Neate, addresses the treatment of abuse victims who get into debt while living in temporary accommodation and lose their entitlement to a secure home. As I am sure the noble Baroness will explain, that is a vital amendment. I greatly welcome the wider definition of domestic abuse announced by the Minister in her letter to Peers of 14 July and encapsulated in the 46 government amendments in this group.

Amendment 28 picks up on a separate but related issue. It would ensure that social housing providers offered a new secure tenancy to a tenant who had been forced out of their social housing by threats of targeted youth or gang violence following police advice. This change was first proposed by Helen Hayes MP, supported by the National Housing Federation and Shelter. A constituent of hers, as instructed by the police, left her social rent home but thereby lost access to secure accommodation and was trapped in miserable temporary accommodation, with no right of return. She was penalised because one of her children had been threatened with serious violence by gang members, not because she or any member of her family had done anything wrong. Frighteningly, these cases of gang violence are not rare in some of our inner-city areas. The family of Helen Hayes’s constituent subsequently suffered the tragic death of a teenage son in a separate gang-related incident. The threats to life can be very real.

Amendment 28 would ensure that, in future cases, the fleeing household would not lose the right to return to a secure tenancy where the move was on the basis of police advice. I understand that the Government will be strengthening guidance to social landlords. What is needed is a firm obligation on the housing association to restore the household security of tenure in a decent property after a temporary emergency move.

Amendment 29 is supported by the noble Baroness, Lady Warwick of Undercliffe. I thank the Chartered Institute of Housing, the National Housing Federation, the National Federation of ALMOs and the LGA for their work on this issue. Amendment 29 seeks to end the current legal anomaly whereby, on the one hand, social landlords are required to make checks of tenants’ homes for safety reasons while, on the other hand, the tenant may deny access. A recent court judgment has ruled that social landlords do not have a right of access in these cases. The social landlord can be penalised for failing to carry out safety checks, can be accused of regulatory failure and can face criminal prosecution, but they cannot fulfil the requirements on them because the tenant is denying access and the courts will not support the social landlord taking action to enter the premises.

Quite properly, the Government have been bringing pressure to bear on social landlords to improve their management and maintenance services, including by carrying out more safety checks and works. There is the annual servicing of gas boilers, periodic safety checks and fire safety checks, including smoke and carbon monoxide alarm checks. However, the social landlord may make comprehensive and repeated attempts to secure entry to carry out these statutory checks but is still denied access. The tenant may have mental health difficulties, they may be hoarders or they may simply lead a chaotic lifestyle that makes appointments hard to keep, but taking the tenant to court as a last resort has revealed an ambiguity in the law, with a judgment last October that courts cannot grant access unless Parliament has clearly conferred such a power.

There is an urgent need to sort out the legal position. I know that MHCLG has been in helpful negotiations with all the representative bodies to bring together statutory guidance that would ensure good practice by social landlords and avoid accusations of trampling on tenants’ human rights. However, the blockage encountered in the courts suggests that social landlords need more than this important guidance. It seems that new legal powers are required.

I know the Minister has been pursuing this matter within MHCLG and with the other relevant government departments to resolve this legal dilemma. I was grateful to the Minister, as on so many occasions, for her willingness to meet and discuss the issue and for her subsequent letter in which she recognises the strength of the case and says: “I agree that the ability of landlords to access homes for essential safety checks is an important issue that we must take seriously. The early evidence suggests that there is an issue for government to resolve, and I am sympathetic to your amendment”.

Without a solution, the housing associations, councils and ALMOs are left in an impossible position. As always, the hard work behind the scenes by the Minister is much appreciated, and I look forward to her response. I beg to move.

[Baroness Warwick of Undercliffe (Lab)]

My Lords, I added my name to Amendment 29, and I am delighted to see that it is grouped with the Government’s amendments extending protections for victims of domestic abuse, which I certainly support.

I was grateful for the Minister’s constructive response to this amendment in Committee, especially her recognition that the matter needs further consideration and her commitment to convene interested stakeholders to explore a way forward. I know that representative bodies from across the social housing sector have been working with officials on the best way to solve the issue of access to residents’ homes to carry out essential inspection repairs and safety works. In Committee, the Minister raised important concerns about tenants’ rights and the potential impact on their sense of security in their own home, and I agree that that is extremely important in safeguarding a tenant’s right to the peaceful enjoyment of their home. However, the amendment by the noble Lord, Lord Best, seeks to ask simply: are existing routes for access clear, consistent and fast enough when tenants and residents do not engage and clear safety risks are posed? I am convinced that the answer to this is no.

We know that housing associations and councils increasingly report difficulties in gaining access to residents’ homes to carry out statutory safety inspections. Recent HQN research found that 60% of surveyed social landlords had growing or considerable concerns about access issues. The primary concern here must be the safety of residents and social housing staff. If gas safety checks or emergency repairs cannot be conducted, issues can be left unidentified or unresolved that pose significant and imminent danger not just to the resident in that property but to people in neighbouring homes as well.

Legal action is typically taken as a last resort after steps to engage directly with residents have proven unsuccessful, but even this has become more challenging. Housing associations have observed a shift in decisions from judges over the last 12 months, with judges seemingly less willing to approve requests for injunctions, particularly for matters other than gas safety. As I mentioned in Committee, and indeed the noble Lord, Lord Best, has just mentioned it too, a court judgment from October 2025 demonstrated that Parliament’s intention on forced entry is currently unclear.

Alongside the obvious risk to safety, there is the financial cost of inaction. In a 2026 White Paper, the Association of Safety and Compliance Professionals estimated that repeated access attempts cost the social housing sector more than £175 million annually in direct operational terms, with the figure rising to between £200 million and £245 million with legal escalation included. I urge that this money could be better directed towards work that will improve the conditions of residents’ homes or to building much-needed new social housing.

I am encouraged by the Minister’s approach so far. Whether through this amendment or another mechanism to clarify the process for securing access, I know that both she and social housing bodies want to work in partnership to develop a workable system with tenant safety at its heart.