Leasehold Properties: Managing Agents

Baroness Taylor of Stevenage Excerpts

Monday 17th July 2023 Lords Chamber

[Baroness Scott of Bybrook (Con)]

My Lords, estate agents are regulated through the Estate Agents Act 1979. As I said, that is currently enforced through the National Trading Standards estate and letting agency team, which makes it very clear that estate agents are expected to exercise due diligence and check whether the information on anything they are selling is correct. The Government expect all property agents to ensure that customers are aware of anything to do with the property that they are negotiating on and to work within those trading standards rules and regulations.

[Baroness Taylor of Stevenage (Lab)]

My Lords, we keep getting vague promises about action being taken on leaseholder reform. For all leaseholders, the prospect of hikes in their service charges hangs over them like a sword of Damocles. It is about time that this was sorted out. The present provisions are too opaque and leave leaseholders at the mercy of unscrupulous managing agents. If we are to have transparency of service charges, when will this reform come forward? Please can we have a bit more clarity about when the Government will tackle it?

[Baroness Scott of Bybrook (Con)]

The noble Baroness is absolutely right: leaseholders need that transparency to better understand what they are paying for and for it to be harder for landlords to hide any unreasonable charges. As I said, we are looking at it. We will bring forward legislation later in this Parliament.