Tuesday 25th May 2021

(3 years, 6 months ago)

Lords Chamber
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Baroness Barran Portrait Baroness Barran (Con)
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The noble and learned Lord raises another troubling example. All of these will be important to address if the BBC is to rebuild the trust we all wish it to have.

Baroness Neville-Rolfe Portrait Baroness Neville-Rolfe (Con) [V]
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My Lords, I dealt with BBC News for many years and I regret to say that, despite being known—I hope—for straight dealing, I found it almost impossible to get an error corrected or the semblance of an apology from it. I encountered, I fear, a well-entrenched and regrettable defensiveness. Does my noble friend agree that this needs to change and that the BBC should appreciate that even it can learn from its mistakes?

Baroness Barran Portrait Baroness Barran (Con)
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My noble friend is right to question the culture of the BBC. We welcome the fact that the new chair and director-general are doing the same, as my noble friend says, in relation not just to some of the serious failings we have heard about in the Chamber today and in the Dyson report but to the day-to-day defensiveness in its dealings, which my noble friend referred to and which was also referenced in the letter from Ofcom.