Covid-19: People Living in Poverty

Baroness Meacher Excerpts

Thursday 30th April 2020 Lords Chamber

[Baroness Meacher (CB)]

My Lords, a vast, hidden nightmare has developed for those who have suddenly found themselves penniless. I have five questions for the Minister.

First, what is the average waiting time for the very first advances to arrive from the date of application? Secondly, in these exceptional times, does the Minister agree that entitlement to universal credit should apply from day one of the application? Thirdly, in her letter, the Minister referred to the DWP addressing “system bottlenecks”. Will these simplifications of the system continue after Covid-19? Fourthly, the Digidentity system was identified by the Commons Select Committee as an absolute disaster that is delaying everything. Can the Minister assure the House that the issues will be addressed? Fifthly and finally, will she please inform officials that tax credit recipients who suddenly have no income should nevertheless continue to claim tax credits, or they could finish up with nothing?

Household Income

Baroness Meacher Excerpts

Tuesday 10th March 2020 Lords Chamber

[Baroness Stedman-Scott]

My noble friend makes a very important point. I understand all too well that energy costs are an issue for single parents: my niece is a single parent, and the amount she pays for electric on a key is out of kilter with other methods. My noble friend’s point about energy costs is well made. I will go back to the department—they are going to love me when I get back—and then write to him to answer the specifics of his question, placing a copy in the Library.

[Baroness Meacher (CB)]

My Lords, the Minister will be aware of the number of universal credit claimants who commit suicide every year, and of course these are the poorest people in our society. What steps will the Government take to improve the administration of universal credit and reduce the huge stress levels involved in trying to make a claim in the way required at the moment?

[Baroness Stedman-Scott]

Suicide is a terrible thing in any circumstances. We have all been reminded recently of its impact on various groups in our society. I can tell the noble Baroness and the whole House that the administration of universal credit is reviewed on a daily basis. We have a terrific director, Neil Couling, who looks after the system, and I know for a fact that he is trying to do everything he can to simplify the process without losing the administrative needs within it.