Renters’ Rights Bill

Baroness Kennedy of Cradley Excerpts

Tuesday 15th July 2025 Lords Chamber

[Baroness Kennedy of Cradley (Lab)]

My Lords, I will speak to Amendment 104 in my name in this group and, in doing so, I declare my interest as a trustee of the Nationwide Foundation. First, I thank my noble friend Lady Taylor of Stevenage for the excellent meeting we had, together with the noble Lord, Lord Cromwell, and renter groups Safer Renting, ACORN and the Renters’ Reform Coalition. I also thank my noble friend for the subsequent letter she sent, responding to the points raised at the meeting and for the additional conversations that I understand have taken place between Safer Renting and her officials.

Amendment 104 seeks to change the standard of proof required for rent repayment orders, based on offences under the Protection from Eviction Act. Currently, tenants must prove their case to a criminal standard, beyond reasonable doubt, even though these are civil proceedings in a civil tribunal. This change would make rent repayment orders a realistic option for renters who are victims of illegal eviction and harassment—serious offences that cause immense harm. As we know, most illegal evictions and harassment occur behind closed doors, without witnesses, and I appreciate that my noble friend Lady Taylor of Stevenage recognises that these offences are harder to prove than other rent repayment order offences. The available evidence rarely meets the criminal standard, but may clearly satisfy the civil standard of balance of probabilities.

Civil claims for illegal eviction and harassment already use the civil standard and can carry far higher penalties. The definition of the civil wrongs of illegal eviction and harassment in the Housing Act 1988 uses the same definition as in the Protection from Eviction Act. For all intents and purposes, there is no distinction between the conduct targeted by both laws. Aligning the standard in rent repayment cases would bring consistency, fairness and a real access to redress.

The problem is clear. Research shows that at least 16,000 illegal evictions occurred in 2021-22, yet there were only 31 successful rent repayment orders made for those offences. This shows that the current system deters valid claims and does not provide a realistic route to redress for renters. It is vital that tenants can enforce their rights against criminal landlords. Yes, it is a small minority of landlords, but they are criminal landlords whose impact on renters’ lives, health and well-being is immense. As we heard in Committee, because the rent repayment mechanism is ineffective, these criminals gamble on breaking the law, knowing how hard it is for tenants to prove their case. Amendment 104 would make justice more attainable for renters and allow them to take a leading role in holding landlords to account.

I note from my noble friend Lady Taylor of Stevenage’s letter on this issue—copied to me and the noble Lord, Lord Cromwell—that the Government are minded not to change their view on the standard of proof at this point. Of course, this is disappointing. However, I very much appreciate my noble friend’s acknowledgement that rent repayment orders are not currently working as well as they should for illegal eviction and harassment offences. As well as my noble friend’s commitment to monitor the impact of changes to rent repayment orders, this is very welcome. Collecting the right data will be required to assess whether rent repayment orders are working as intended in cases of illegal eviction and harassment after this Bill becomes law.

Moreover, I very much welcome my noble friend’s commitment to continue to work with noble Lords and stakeholders to assess whether rent repayment orders are working for illegal eviction and harassment offences, with a view for potential changes down the line. I ask my noble friend: can we now start gathering the evidence needed to assess the scale and impact of the problem? In addition to the report as set out by the noble Lords, Lord Cromwell and Lord Best—I very much support Amendment 113—will my noble friend Lady Taylor of Stevenage consider publishing PRS enforcement data, provided by local authorities, to include a record of the number of reports of suspected illegal eviction or harassment received by the authority, so we can get a better understanding of the scale of the problem? Will she consider mandating local authorities to provide the department with PRS enforcement data, instead of data reporting being voluntary, so again we can get a more complete dataset? Will she work with the Ministry of Justice to collect and publish regular data on rent repayment orders to facilitate monitoring of the system in respect of the volume and success of applications alleging illegal eviction and harassment?

Finally, as well as the issues renters face accessing redress through rent repayment orders, since 2012 there has been an 80% reduction in legal aid applications for bringing cases of illegal eviction and harassment in the civil courts. Therefore, if at all possible, could my noble friend Lady Taylor of Stevenage assist me, Safer Renting and other noble Lords in getting a meeting with a Minister or an official at the MoJ to discuss the availability of legal aid for civil cases involving illegal eviction and harassment?

[Lord Cromwell (CB)]

My Lords, it is a great pleasure to follow the noble Baroness, Lady Kennedy. I have also enjoyed my encounters with the Minister, with her, to discuss these issues. I rise to speak to Amendment 110 in my name. I am very grateful for the support of the noble Lords, Lord Hogan-Howe and Lord Best, who have added their names. Between them, they bring unsurpassed knowledge of both policing and housing matters, which are both very relevant to this amendment. I am also grateful to the organisations Safer Renting and ACORN for their assistance in highlighting the need for this amendment, and of course to the Bill Office for its clear and effective drafting.

This amendment is distinct from others in this group, as it does not deal with standards of proof. Rather, as I outlined at Second Reading and in Committee, it addresses the difficulties faced by those at the bottom end of the rental market and most at risk from abusive landlords. It is these people, the economically and socially vulnerable, who are the most likely to face illegal and sometimes forcible evictions. They are often also the least equipped to resist such behaviours.

A core problem that emerged in discussions with tenant organisations at the sharp end is insufficient clarity of understanding about what the Protection from Eviction Act 1977 requires of the police. There is a widespread and incorrect belief among police officers that illegal evictions are civil matters. This has resulted in a tiny number of prosecutions for illegal evictions. Indeed, statistics show that the police have not acted in 91% of cases.

I do not want to stretch the House’s patience with detailed case studies, but three quick examples will give colour to the types of incidents we are concerned about. A tenant returned to their flat to find that the landlord had changed the locks. When the police were contacted, they threatened to arrest the tenant for obstruction of the landlord and assisted in the removal of the tenant’s belongings. In other cases, landlords used tactics such as intimidation and turning off the water supply, as well as threatening and actually using force. When tenants called the police, they were told that it was a civil matter and to call back when an actual crime was being committed. In other cases, tenants went to the police station, but were turned away repeatedly on the basis that such evictions are a civil matter.

In Committee, I put down an amendment to clear up this misunderstanding of the law and improve co-ordination between the police and local authorities. It did not gain government support, which I find very disappointing, not least given the Bill’s avowed focus on those most in need of help. The Government’s response did address the co-ordination point, citing extra work for the authorities and police, and the instance of Liverpool, where the Minister has personal experience of such co-ordination working well.

Tenant bodies involved in the issues reflected in my amendment met with the Minister, and afterwards I received a copy of a letter from the Minister to them. I am, of course, very grateful for the Minister’s considerable engagement, but that letter does not address the role of the police in preventing or stopping illegal evictions before or as they happen. Where it does refer to the substance of today’s amendment, it says that the abolition of Section 21 will

“strengthen the tenants’ ability to argue that they were unlawfully forced out of their homes”.

With the greatest respect, that is very wide of the issue. It is a point for legal argument that may come up if the evicted tenant ever manages, or indeed dares, or can afford, to bring a legal claim against the landlord who put them out on the street. I remind noble Lords that we are dealing here with landlords who care little for the niceties of the law—people whom the Minister’s letter refers to as a

“small minority of unscrupulous landlords”.

But we have repeatedly been told that the purpose of the Bill is exactly to tackle these unscrupulous landlords.

This amendment has dropped reference to local authorities and focuses fully on the core legal issue. It requires a report to establish the level of understanding among tenants, landlords and the police of the criminal nature of illegal evictions and clarification of the correct legal situation, and the incorporation of that legal position and how it should be dealt with in the training of the police.

This is a modest amendment, but it is critical for those facing or experiencing illegal evictions or who feel powerless in the face of the violent actions of their landlords and find that the police seem to be against them when they should be protecting them. Not least, it is critical for police officers themselves, who are trying to follow and apply the law and do the right thing.

In Committee, I asked the Government to bring forward their own amendment to address this issue. They have chosen not to do so, instead writing to say that they are

“working towards updating the department’s guidance”.

That is simply not sufficient when we have one of the few opportunities in the Bill to address a real and terrible day-to-day experience of vulnerable renters. On this modest amendment, I believe we should stand firm. Its requirements are clear, deliverable and highly impactful on those most in need of our help through the Bill. I will, of course, listen to what the Minister says in response, but I anticipate seeking the view of the House on this amendment.