Voluntary and Charitable Sectors

Baroness Byford Excerpts

Thursday 26th June 2014 Lords Chamber

[Baroness Byford (Con)]

My Lords, I thank my noble friend Lady Scott for this debate, which is timely in so many ways. First, there is the nationwide remembrance of the world-shattering events of a century ago. When, on 4 August 1914, Britain declared war on Germany, the Army consisted of 730,000 men, many of whom were territorials. Three days later Kitchener urged all men between 19 and 30 to enlist. Shortly thereafter he promised that volunteers would be able to serve alongside their friends. Childhood friends, football teams and workmates responded to this call. In one week 1,600 City workers joined the Stockbrokers Battalion and 1,500 Liverpudlians joined the King’s Regiment. Within a month 50 new pals battalions were in training. Those men were all volunteers. Conscription for single men aged 18 to 41 was not introduced until March 1916.

It was not just men who volunteered. Those left behind—women, children and men who did not meet the criteria—had to make enormous contributions. There was no National Health Service, no social welfare organisation and no state financial aid. The wounded came home to be looked after by family, friends and neighbours. Today, hundreds of young people give service as cadets, while other individuals join the TA, giving valuable assistance to regular and armed service forces—and it is people and personal commitment that I want to touch on today.

State aid does not replace everything that volunteers can do in all aspects of living. As my noble friend said, the charitable sector includes over 160,000 registered charities, employs around 1 million people and has a turnover of some £38 billion each year. Some 42% of those charities have an income of less than £10,000, and only 25% have an annual income of more than £100,000. Today I do not intend to talk about the larger charities, but I do take the opportunity to register my concern about the six-figure sums that some are paying their chief executives.

I wish to focus on two Leicester charities, and here I should declare my interest as president of Young Leicestershire and as a canon of Leicester Cathedral, among other interests I have declared on the register. Young Leicestershire is an organisation that works with young people and youth groups. It has a lively website which is easy to access with lots of information about joining the clubs and good articles with news of events it is organising. Articles are posted, such as, “What my youth club means to me”, “What we do and why we do it” and “A helping hand”. As one volunteer who does tuck shop duties said, “I like working as a volunteer as it gives me the chance to train in youth work and gain experience. My children love it, too, as we can do it as a family”—her words, not mine.

Hundreds of individuals give freely of their time and energy. Without volunteers, clubs could not keep going. But life has become more complicated, as the right reverend Prelate has just touched on, when helping and encouraging youngsters. Today volunteers often have forms to complete, CRB checks to be taken and training to be given. I hope that in raising standards, the requirement of greater accountability—necessary though it is—does not put people off becoming involved in the first place. While volunteering in Leicestershire has grown with the clubs over many years, Leicester Cathedral faces an enormous problem that many places would be glad to have. The normal annual visitor headcount has been around 30,000 a year and the cathedral has been very grateful for the warm welcome and dedication given by its present volunteers. However, after a certain discovery in a city car park, our visitor numbers rose to 150,000 last year. It considers that the reburial of Richard III within the cathedral will see a further rise in visitor numbers, and more help is needed.

Leicester Cathedral is dedicated to the effective use of volunteers for the promotion of its mission as an Anglican cathedral and for the benefit of the volunteers themselves. Much thought has been given to the best way to attract greater numbers of volunteers. The cathedral needs more welcomers and guides. In its generic agreement it includes a description of what support a volunteer can expect from the cathedral—matters such as training, induction, safety, insurance cover and out-of-pocket expenses, to give just a few. Volunteers in our case have to be over 18 and have a DBS check, which is normal.

I have touched on only two organisations whose challenges are very different, but neither could operate without massive input from volunteers. I have not spoken about others involved in fundraising for charities who respond to special appeals, who work on committees or who give their time to supporting people within their homes and local communities. The traditional way of volunteering is alive and still busy, but the young access calls for help via the modern media, and more flexibility and thought should be given to ways of attracting the young.

Whether you are young at heart, or just young, volunteering is important today. It is not a one-way road. I believe that individual volunteering is most valuable as a foundation for friendship. Those who work together helping others are usually the first to help each other. Those who work to raise funds in all weathers, locations and neighbourhoods have crises to overcome and problems to surmount, and shared laughter carries them through difficult situations of their own. Today’s debate reflects this, and I am very grateful to my noble friend for making it possible.