Welfare Reform

Baroness Browning Excerpts

Wednesday 2nd July 2025 Lords Chamber

[Baroness Browning (Con)]

My Lords, I have power of attorney for two adults, close relatives, who are in receipt of PIP. As a carer and a mother, I have had to deal with the DWP for most of my life and most of theirs.

I just say to the noble Baroness that I was as critical of the Conservative Government’s methodology in reforming disability benefits as I am of this Government’s. If I ask her just one thing in this short period, it is this. When my noble friend opened on behalf of the Conservatives on this Statement, her experience shone through. There are ways of helping people who have lifelong disabilities to get into work, even people who have been out of work or never been in work. I have raised many of these issues with the noble Baroness; she knows my criticisms. Please, train the people in Jobcentre Plus. Use the examples that charities use—for example, to get autistic people into work—because they know how to do it. Please do it. The money will seem far less over time once those methodologies have been changed.

As a carer, I am exhausted. I am exhausted by having to try to explain to people who are really anxious about their financial futures, “Don’t worry about it, it’s all going to be sorted out—it’ll be all right”. In fact, I am genuinely worried. I am 80 next year and, like many elderly carers, I do not want to leave my relatives for whom I have responsibility with this sort of mess.

[Baroness Sherlock (Lab)]

I am very grateful to the noble Baroness, Lady Browning. The House has benefited, as have I personally, many times, from her expertise and the care with which she expresses what she does. I commend her on what she has done personally and express my regret that the pressure on her and so many other carers is as great as it is. She stands as a shining example. The points she makes are really important; I will pick up a couple of them.

First, I should have said in response to the noble Lord, Lord Palmer, and to reassure anyone listening, that we are not making any changes to PIP until we have had the results of the Timms review. Nothing in the Bill when it comes to this House will affect people’s entitlement to PIP. I think we made that very clear yesterday. To be clear, we have tabled amendments in the Commons to remove Clause 5, which said you needed a minimum of four points. That will not happen, so I hope that will give some assurance to people.

I hope that the noble Baroness will see, as we begin to unfold our reforms to jobcentres, that we are going with the grain of exactly what she says. One of our concerns is that the system in jobcentres has become too box-ticking. We really need to release our work coaches to spend less time checking everybody in and more time focusing on the person in front of them and figuring out what they can get. What do they need? What help can they get? How do we support them? For some people, that is getting into a job, for others, it is moving closer to the labour market, and for some it is leaving the house. Our job is to support our work coaches. We are doing some incredibly interesting work with piloting and evaluation, trying different ways of supporting people and trying to go with what works— I am sorry: I am taking too long. I am grateful to the noble Baroness and we will absolutely take on her points.