Voluntary and Charitable Sectors

Baroness Barker Excerpts

Thursday 26th June 2014 Lords Chamber

[Baroness Barker (LD)]

My Lords, I thank my noble friend for introducing this debate and I declare an interest. I work with two consultancies which work very substantially with charities and local authorities.

The key issue facing the Government, the private sector and the voluntary sector could be summarised as the need to ensure that there is economic growth that benefits all parts of society, that we have effective public services that are responsive to people’s needs and that we have strong, united, resilient communities. That is the task for all three sectors. The measure of any organisation that is doing its job is that it knows the unique difference that it makes and that it can prove the progress it is making towards its objectives. In the context of thinking about public services, I want to focus on the specific things that Government can do to help voluntary organisations and local authorities in the tasks they have ahead of them.

The first thing the Government need to do in their programme of work is recognise that the key role that charities can provide in public services is the prevention of problems that usually, at a subsequent stage, wind up at the door of statutory services. It is incredibly difficult to prove that one has prevented something from happening. Thanks to the work of people such as Norman Lamb and Paul Burstow, we are beginning to recognise the importance of that in the NHS and social care. The challenge for this Government and other Governments is to set out their own central policies and outcome targets for government services, which include prevention outcomes that can perhaps be delivered by central government or by state organisations, but perhaps more effectively by social enterprises and charities. When he comes to sum up, I wonder whether the Minister could talk about how central government might do that.

The second thing the Government should do is to highlight the issue of commissioning and procurement. The way in which public services are procured has a profound effect on communities. In many communities it is still the case that the public authority is one of the biggest employers and determinants of growth. It is therefore of extreme importance that commissioning of services is done in a way that is beneficial to the social, economic and environmental needs of the local community. I am sure the Minister will know that EU procurement rules are being changed to enable far greater concentration to be put on the social and economic value of services. Can he say what the Government are doing to ensure that all public authorities understand that they now have this new flexibility to get greater social value in their area? Can he undertake to ensure that all public authorities realise that the Public Services (Social Value) Act came into force in 2012? It could have a profound impact as it gives local authorities leeway to ensure that price is not the sole determinant of a contract. They can take into account other factors and in certain circumstances can favour local providers, charities and social enterprises. This is a politically important development and it has so far been woefully underestimated.

The next thing the Government should do is ensure that the current high level of trust of charities that exists in the minds of the general public is maintained. The Government can do that in two ways. First, they can ensure that the Charity Commission—the regulator of the sector—continues to be an effective organisation that enjoys the trust of the sector and the public. Can the Minister update us on the programme of digitisation of the Charity Commission, which I think was announced last year? Providing relevant and up-to-date data on what charities are doing is a key and fundamental part of that trust. Can the Minister also talk about enabling the whole sector, including small charities, to become digital by default? There is complicated legislation covering how charities ought to be accountable, but the greatest thing that could be done would be to require them to set up a simple website containing their governing documents, annual report and most recent set of accounts. If that was done, we would not need an army of staff at HMRC going over these accounts as any member of the public could tell what a charity was doing and whether it was living up to its ideals.

Charities remain one of the most transformative forces in society. The key role of a charity is to transform the world around it, both its community and the public authorities. I want to talk about just one campaign being run at the moment which I think is leading the way and having a tremendous effect. The Alzheimer’s Society’s Dementia Friendly Communities programme is revolutionising the way we deal with people who have one of the most difficult conditions with which to live. I will just say this to noble Lords. In a couple of weeks’ time, I hope that they, like me, will be watching the Grand Départ 2014 of the Tour de France as it leaves Leeds. It is going to be a dementia-friendly event with lots of people with dementia who, on what I hope will be a sunny day in Yorkshire, will be remembering the happy times they had as cyclists in their youth, surrounded by those who feel confident to have them there as part of their day. That is what charities can do when they have the will.