Horizon Settlement: Future Governance of Post Office Ltd

Bambos Charalambous Excerpts

Thursday 19th March 2020 Commons Chamber

[Bambos Charalambous (Enfield, Southgate) (Lab)]

The Post Office Horizon scandal must rank as one of the most shocking and badly handled ever. Its impact on honest, hard-working sub-postmasters has been truly devastating and life changing. Even the compensation won by the sub-postmasters in their class action against the Post Office will do very little to replace the lost years of pain, suffering and social stigma due to being classed as criminals, when all these people set out to do was to earn an honest living.

One of those affected is my constituent Kamran Ashraf, whose wife was a sub-postmaster, and together they ran the business. Right from the beginning, using the Horizon software provided by the Post Office, there were shortfalls. In September 2003, the Post Office carried out an audit of their branch and found a shortfall of £25,000. Following investigation, the Post Office prosecuted Kamran and his wife, but because they had two small children, even though they had done nothing wrong, Kamran decided to plead guilty so that their children would not risk both their parents being incarcerated. In February 2004, he was sentenced to nine months’ imprisonment at Kingston crown court and, to add insult to injury, was fined £25,000.

Kamran and his wife lost their business and their home and had to enter into an individual voluntary arrangement to pay off creditors. Because of his conviction Kamran struggled to find work, and although his conviction is now spent and he has found employment, he still has that stain on his reputation because his conviction has not been overturned.

In August 2015 Kamran happened to chance on the BBC “Panorama” TV programme, which highlighted other cases identical to his, where sub-postmasters were prosecuted and convicted due to shortfalls in their takings following an audit. Dozens of sub-postmasters were affected and came forward and formed an action group called the Justice for Subpostmasters Alliance, or JFSA for short. The JFSA, led by Alan Bates, brought a class action with a total of 557 sub-postmasters which was vigorously fought by the Post Office, and on 11 December 2019 the sub-postmasters were awarded £57.75 million in damages.

My right hon. Friend the Member for North Durham (Mr Jones) is right when he says that the biggest scandal of all was the fact that the Post Office denied that there was any flaw in the system but knew all along there was a problem, while innocent people were sent to prison.

[Dr Julian Lewis (New Forest East) (Con)]

One other thing the Post Office must have known all along was that there was this huge spike in postmasters and postmistresses being reported and prosecuted, so they did not know that they were not alone in the matter, but the Post Office presumably knew that all this was going on at scale.

[Bambos Charalambous]

The right hon. Gentleman is absolutely right and makes an excellent point. Evidence about the infallibility of the system would have led to the conviction of these sub-postmasters, and that is why we need to look at how to progress this further. While after the trial the Post Office chairman conceded that it had got things wrong in the past, the fact was that the Post Office fought the action until the bitter end, and that speaks volumes.

[Lucy Allan]

Does the hon. Gentleman agree that the way the Post Office conducted itself throughout the litigation process was shameful in terms of trying to grind down the claimants, so they would withdraw their claim?

[Bambos Charalambous]

The hon. Lady is absolutely right. The Post Office seemed to have unlimited funds at its disposal to fight this action, whereas the sub-postmasters had to collectively bring the action together and rely on support from free solicitors to get them through the case. The Post Office is an arm’s length organisation, but there seems to be no accountability for its actions, and in this matter there seems to be no scrutiny, despite it receiving public money for its functions.

Although the civil action may be over, the nightmare continues for my constituent. Kamran is still trying to get his conviction overturned. The Criminal Cases Review Commission board is meant to be meeting next week to discuss what steps it will be taking; I am not sure if that will be going ahead, but I hope it does. He is also still considering further civil action, and he is not alone. After having been failed by the legal system, it seems that justice is now finally being done, but at a very slow pace.

I therefore invite the Minister to do whatever it takes to get justice for the sub-postmasters, and I also join the call for an independent, judge-led public inquiry into this shocking scandal.