Oral Answers to Questions

Debate between Antoinette Sandbach and Margot James

Thursday 31st January 2019 Commons Chamber

[Tom Pursglove (Corby) (Con)]

11. What steps he is taking to improve broadband and mobile phone coverage in rural areas.

[The Minister for Digital and the Creative Industries (Margot James)]

The Government have invested £1.8 billion of public money to ensure that more than 95% of premises in the UK have access to superfast broadband. UK broadband operates voucher schemes, and we are introducing a universal service obligation that will give everyone the right to a minimum speed of 10 megabits per second. These interventions are designed especially to help people in rural areas.

[Antoinette Sandbach]

A number of Eddisbury residents have been denied superfast broadband because Openreach refused to connect them to their nearest cabinet as, for historical reasons, they are connected to one many miles away. What can the Minister do to ensure that common sense applies?

[Margot James]

I understand the frustration of Eddisbury residents. Wherever possible, Openreach network planners seek to ensure that customers are connected to the nearest cabinet, but this is not always possible. Businesses and communities may apply for a voucher through one of our schemes to contribute towards the cost of reconnecting to a closer cabinet. I would be happy to facilitate a meeting between my hon. Friend and officials in my Department to establish the best way forward for Eddisbury residents.

Parental Bereavement (Leave and Pay) Bill

Debate between Antoinette Sandbach and Margot James

2nd reading: House of Commons
Friday 20th October 2017 Commons Chamber

[The Parliamentary Under-Secretary of State for Business, Energy and Industrial Strategy (Margot James)]

It is a privilege to follow the hon. Member for Birmingham, Erdington (Jack Dromey), who spoke so eloquently in sharing his family’s own story. That shows what a timeless and terrible problem we are discussing. I congratulate my hon. Friend the Member for Thirsk and Malton (Kevin Hollinrake) on securing a high place in the private Member’s Bill ballot and thank him for choosing to introduce such an important Bill.

At the recent Westminster Hall debate on bereavement leave after the loss of a child, which was led by my hon. Friend the Member for East Renfrewshire (Paul Masterton), I was pleased to see that we have cross-party consensus on this issue, as has been borne out this afternoon. I am pleased that Members have shown a great deal of willingness to work across party lines to achieve a positive outcome today, and I have high hopes that that will continue as we discuss the Bill’s detail in its subsequent stages.

As many as one in 10 of the workforce are bereaved in any year. Although the Bill addresses only those who lose a child who is below the age of 18, that is an important place for us to focus our efforts. I completely understand that it is deeply distressing for a parent to lose a child at any age, and we will continue to work with ACAS and Cruse to identify the best way to encourage employers to act sympathetically to requests for leave following the loss of an older child who has reached adulthood.

The loss is particularly harrowing, though, when a child has barely had a chance to start their life. All the hopes, anxieties and dreams invested in that baby, toddler, young child or teenager: gone in such a desperately final way. I extend my heartfelt sympathy to all parents who have suffered and, of course, continue to suffer from such a terrible loss. Like other Members, I commend those who have spoken in the House about their own loss of a child. Their bravery in so doing has raised awareness of this issue and enabled my hon. Friend the Member for Thirsk and Malton to introduce this Bill.

My hon. Friend the Member for Colchester (Will Quince) made such a passionate speech. The ten-minute rule Bill that he so bravely introduced in the previous Parliament led to the inclusion of a commitment in our manifesto to ensure that all families who lose a baby are given the support that they need, including through a new entitlement to child bereavement leave. There is currently a clear imbalance between the experience of those who work for a good employer and are given the time and space needed to deal with the loss of a child, and the experience of those who, as we have heard in many examples, are not afforded such consideration. The House also heard in the Baby Loss Awareness Week debate last week, to which I also responded, of horrendous experiences and some employers’ cold and callous treatment of their employees following the death of a child. The Bill will go some way towards addressing this issue, which is why the Government support it.

I shall try to address some of the specific points that were made in the debate. The hon. Member for Lincoln (Ms Lee) asked about those on zero-hours contracts and those whose status is that of a worker rather than an employee. I very much sympathise with the point she made. It is helpful that the Bill mirrors existing employment provisions, thereby minimising any additional complexity for employers and parents. Nevertheless, I accept that the hours of some workers—in fact, many—are really under the control of their employer in many ways, even if the hours are flexible and the workers can take time off. Of course, they do not have an entitlement to pay during that period. We heard from the hon. Member for Washington and Sunderland West (Mrs Hodgson) about her personal experience of having to take off the time that she desperately needed without pay. I assure the House that, in line with the recommendations made by Matthew Taylor, we will consider this and other matters raised in the debate when we respond to the Taylor review before the end of the year.

The hon. Member for Lincoln and the shadow Minister mentioned people on benefits and universal credit claimants, who are actually not sanctioned for taking time off work after a bereavement. I am pleased to say that there is already flexibility in the conditionality to safeguard claimants in that position. If a claimant’s child has died, the work search and availability requirements are not applied for up to six months from the date of the death.

My hon. Friend the Member for Croydon South (Chris Philp) spoke about babies who are born prematurely. He mentioned Catriona Ogilvy, who I had the privilege of meeting with my hon. Friend’s constituency neighbour, the hon. Member for Croydon North (Mr Reed), as a result of the latter’s ten-minute rule Bill in the last Parliament. As a result of that meeting and his Bill, we have worked with ACAS on new and detailed guidance for employers to use when employees have a premature baby. The guidance was published last month, and I trust that my hon. Friend the Member for Croydon South will join efforts in raising awareness of it.

A wider culture change is needed in the way in which some businesses deal with staff who have suffered a bereavement. Of course, we are only here this afternoon because that is very much the case. There are some other issues that the Bill will not address, but things are happening so I want to mention a few of those points.

[Antoinette Sandbach]

One of the key aspects of the Bill is that a mother or, indeed, a father who was on maternity or paternity leave when they were bereaved is entitled to carry on having that right. That is being enshrined in the legislation. What steps will be taken to ensure that employers are aware of this impending legislation so that they can adequately prepare or, at least, try to amend their policies even before the legislation comes into effect?

[Margot James]

We will inform employers through the various advisory services, via gov.uk and via other means. We will also work with ACAS to ensure that the maximum number of employers are made aware of the legislation. The efforts of all in this House to amplify the message would be extremely welcome.

More needs to happen in various areas in the handling of bereavement as a whole. We would like more employers to familiarise themselves with the ACAS guidance, “Managing bereavement in the workplace—a good practice guide”, which was developed in conjunction with the charity, Cruse Bereavement Care. This has been created specifically to support employers in managing staff who have suffered a bereavement.

The fact is that, as well as needing to take time off work, employees may also find that their performance is affected when they return, or they may be temporarily unable to perform their role. I think that that is highly likely, and other hon. Members have already stated that it is impossible in some cases of bereavement—particularly when the loss is of a child—for someone to concentrate as they would normally. I am the first to accept that this experience could exceed the two-week period that we are here to discuss. We are bringing a new entitlement into law, but I do not wish to discourage employers from understanding that all cases are different and that, of course, some people will need greater periods of flexibility in how they approach their work following a bereavement.

The guidance sets out the benefits of effective engagement at such a time and the positive effect that it can have on the employee and the business in the long run. The employee feels supported, less pressured and therefore better able to deal with the issue they face, and that helps them with the overall process of grieving.

Alongside that, employees need to understand better what other support may be available to them should they suffer the terrible loss of a child. Concerns have been raised in the House in recent months that the cost of child funerals can be an additional concern. As such, where people meet eligibility conditions, a contribution towards the cost of a simple, respectful funeral may be available through the social fund funeral expenses payment scheme. In addition, it is open to local authorities to waive burial and cremation fees for children, as some already do.

Parents who lose a child at the point of birth also need quality care and support. They are the unit that somehow has to carry on functioning after such a devastating outcome. I am a former employer myself, and although it is many years since I was responsible for a lot of people in the workplace, I am pleased to say that I had a management team who tried their best to empathise with parents who had stillborn children or who lost their child, as the mother of the hon. Member for Birmingham, Erdington did all those years ago, at just a few days old—indeed, the majority of parents who suffer the loss of a child under the age of 18 do so in the first six months of their child’s life.

Losing a child is a truly terrible time, and I am pleased that my hon. Friend the Member for Thirsk and Malton is introducing a Bill to dramatically improve the situation for anyone unfortunate enough to be in the employ of a firm totally lacking in empathy. Such parents do need the protection we are here to debate this afternoon, but we know, as I said earlier—this was certainly true in my firm, and it is true in the vast majority of firms I am aware of—that having a period of time to cover the immediate bereavement and the tragic, heart-rending funeral service is the basics, and one has to continue to empathise with the individual after they return to work. As one of my hon. Friends pointed out during the debate, people obviously do not come back to work able to switch back on again. They will need time off for certain things. The registration of the death and all that sort of thing carries on. From my personal experience of bereavement—fortunately, it did not involve the death of a child, but being responsible for estates—I know that these things just take time. People want to take time over them; they do not want to feel in a rush and up against a deadline.

Of course I understand the needs of employers, and my company was fortunate enough to have people who could cover for absence and that sort of thing. It is different for a very small employer, and I do sympathise—it can be very difficult. It is also difficult for the self-employed. We have not heard much mention of the self-employed, who are not covered by this legislation, on the basis that they can take time off because they are their own boss. On the other hand, if they are providing services, there are other pressures on them. They have the difficulty of having to deal with customers and so forth without the back-up of a team underneath them who can take up the reins. When we come to consider issues regarding the self-employed in our response to the Taylor review, I trust that we will be able to cover some of these aspects for people who are currently not of employed status.

Oral Answers to Questions

Debate between Antoinette Sandbach and Margot James

Tuesday 13th December 2016 Commons Chamber

[Margot James]

I am happy to meet the right hon. Lady, who has extensive experience in this area. We are certainly considering the CMA remedies.

[Antoinette Sandbach (Eddisbury) (Con)]

A large number of rural properties are heated by oil-fired central heating. Will the Minister confirm that home efficiency measures are a vital way of cutting bills for those rural properties?

[Margot James]

I agree with my hon. Friend. Efficiency measures are fundamental to reducing the energy bills not just for people in rural areas, but for the population as a whole.