Disabled Access (Aviation Industry)

Annette Brooke Excerpts

Wednesday 7th November 2012 Westminster Hall

[Norman Baker]

That is a great pity, because my hon. Friend’s contributions to that Committee have been very useful. I have no idea whose decision that was—if it was the Whips’, I think that it is the wrong one—but I thank him for his work.

An issue was raised about an aircraft on which an accessible toilet was down a spiral staircase. I should put it on record that although there is a toilet down the spiral staircase, there is another, more accessible toilet on that type of plane. It is some distance away at the other end of the cabin, but it is actually on the same flight level—to put the record straight on that point.

The hon. Member for Wigan asked about accessibility of public transport generally, and I hope that I have dealt with that matter. If she has particular issues about rail or bus travel, she can draw them to my attention, but we are making progress. We have kept the targets for replacing vehicles on the railways and buses, to make sure they are fully accessible. Those targets have not been changed and we are making good progress towards achieving them. We have also put further moneys into the Access for All programme—£100 million for the next control period for the railways—to ensure that further improvements are made to the railway station infrastructure in this country, so that fewer people encounter problems getting through stations, which I am afraid can be an issue.

I entirely agree with the hon. Member for Scunthorpe (Nic Dakin), who said that in his view, what benefits the disabled traveller benefits all travellers. That is exactly the right analysis, whether it applies to information on buses and trains or to physical access. Until I became a father and had to cart a buggy up and down stairs, I had never realised how many stairs there were at underground stations, nor had I realised how inaccessible some of them are. If we are able-bodied, we do not necessarily understand or appreciate the difficulties that some of our fellow citizens face. Putting the disabled person centre stage, as far as we can, is a sensible strategy to take forward, and I hope that we will do that in our general accessibility strategy.

I hope that I have answered most of the points that hon. Members have made in today’s debate, and I thank them again for their comments. I hope that it is clear from what I have said that no one is complacent, that the UK is fully engaged with these issues and that the CAA is doing an increasingly effective job in developing its consumer support function. There is, of course, always more that can be done. Pre-notification of requirements is key. Airlines need to know what disabled customers’ needs are, so that they can prepare for them, but having been notified of them, we would expect airlines to deliver on those requirements as far as possible. The CAA and ABTA have done good work in highlighting that need. It is much better to have pre-notification than to leave matters to best endeavours on the day.

I am pleased that the CAA is taking forward work in a number of other areas. For example, it has helped in the introduction of the Medical Engineering Resource Unit TravelChair, which is a specialist seat for disabled children that fits into a normal aircraft, and in discussing the introduction of a British Standards Institution standard for air travel for wheelchair users. Those are important extra steps towards making the air journeys of disabled passengers and those with reduced mobility more pleasant.

I thank the hon. Member for Weaver Vale again for securing the debate, as well as all Members who have contributed today.

[Annette Brooke (in the Chair)]

Thank you, Minister, and all Members for an excellent debate.