Victims of Crime: Rights

Debate between Anne Main and Emma Hardy

Tuesday 13th March 2018 Westminster Hall

[Mrs Anne Main (in the Chair)]

Order. The hon. Lady was late. I have allowed the explanation but she is making an extremely long intervention. Perhaps the speaker will reply.

[Emma Hardy]

Yes, I would support that. I am so sorry to hear about the incident that my hon. Friend mentions and I sincerely hope that she and her staff are okay. It is sad to hear about the increasing amount of hate crime.

I am trying to arrange residents meetings with the police on the issues in Hessle, Bean Street and Great Thornton Street. Previously, we had success when there were problems with an awful lot of street drinkers in Spring Bank. We removed the bench where they were sitting and there have been 46 move-ons for people drinking when they should not be and creating antisocial behaviour problems. The police have been fantastic, but my fear is that all we are doing by going in with this intensive support from the police and the community is relocating the problem around the city. We never deal with the root cause of the problem or provide a long-term solution; we just move it to another place. Yes, the work on Spring Bank has been successful, but now we have a problem on Bean Street and Great Thornton Street.

Some people dismiss antisocial behaviour. While it may be a different category of crime from some of the others we are discussing, it has a massive effect on people’s lives. It is sad, because often those most in need of help are those least able to seek it. Crime and antisocial behaviour affect people of all incomes and backgrounds, but it seems that the poorest and most vulnerable are disproportionately affected. Sad to say, I do not see the situation changing; because of the cuts to the police service, dealing with the problem will only get much harder.

One of the easiest ways to help victims of crime is to stop crime and antisocial behaviour happening in the first place. A long-term solution needs investment in education, community support and youth provision. I was pleased to hear the hon. Member for Torbay (Kevin Foster) talk about the use of restorative justice. Instead of taking a one-size-fits-all approach, it looks at the individuals and the best method to stop them reoffending. More things like that should be happening, especially for younger people committing crimes. I hope that the whole House will therefore join me and my hon. Friend the Member for Brighton, Kemptown (Lloyd Russell-Moyle) as we push to make youth provision statutory, which would force all councils to establish youth provision.

One parent of a child who has been involved in some of the antisocial behaviour contacted me, asking for my help. She said, “Where can my child go? What services are out there? What support can I have?” When family support services have been cut, when youth provision has been cut, and when those families are not getting the support they need when they need it, we cannot be surprised when we see an increase in antisocial behaviour. I am sorry to say that schools are facing the same cuts as well. Perhaps they cannot give as much support as they used to. From the inquiry we are doing in the Education Committee, the hon. Member for Telford (Lucy Allan) will know about the increased number of children going into alternative provision and being moved on. We need to look at the problem holistically.

Even with more action taken to prevent crime, we still need to protect and promote the rights of victims of crime and ensure that there are minimum standards a victim can expect once they report a crime or antisocial behaviour. Those standards should include a single point of contact and a single complaints system where someone can go if they want to make a complaint. One of my constituents’ main complaints is that they want the phone answered quickly when they ring 101. Too many people hang up because they are waiting 20 minutes to get through. They get so fed up that the crimes are never accurately recorded.

We need to ensure better communication with victims about the outcome of their cases. A lot of people say, “What happened? I reported this and nothing happened.” We look into it, and actually something did happen, but no one thought to tell the victims about it. We need a more powerful Victims’ Commissioner to ensure that victims can make their voices heard. For too long, victims of crime have been left without a voice. By listening to those proposals and acting proactively to prevent crime and promote victims’ rights, the Government have a chance to end the merry-go-round of constantly shifting crime hotspots.

[Mrs Anne Main (in the Chair)]

Before I call Bob Neill, I ask that Members are mindful that a lot of Members wish to speak in this debate.