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Written Question
Emergency Calls: South West
Wednesday 31st July 2024

Asked by: Anna Sabine (Liberal Democrat - Frome and East Somerset)

Question to the Home Office:

To ask the Secretary of State for the Home Department, how many emergency calls in (a) Frome and East Somerset constituency, (b) Somerset and (c) the Avon and Somerset police force area went unconnected as a result of the network failure on 25 June 2023.

Answered by Diana Johnson - Minister of State (Home Office)

The Post-Incident Review into Disruption of the Public Emergency Call Service on Sunday, 25 June 2023, published on 21 March 2024, sets out that during the incident (spanning 06:24 to 16:56), a total of 9,641 unique callers were unable to access the emergency services via 999/112 and many more were delayed or disrupted.

The Home Office does not hold a breakdown of this data by constituency, local authority or police force area.