Protection of Retail Workers

Debate between Anna McMorrin and Chris Philp

Monday 7th June 2021 Westminster Hall

[The Parliamentary Under-Secretary of State for the Home Department (Chris Philp)]

As always, Mr Gray, it is a great pleasure to serve under your chairmanship. I join others in paying tribute to my hon. Friend the Member for Stockton South (Matt Vickers) for the aplomb and elegance with which he introduced this afternoon’s debate. I add a tribute to the hon. Member for Nottingham North (Alex Norris) who, as many other Members have said, has been campaigning on this issue for a very long time. The strength of feeling on this topic is palpable and, of course, is evidenced by the 104,000 people who signed the petition.

To add my own CV reference to those of others, my very first salaried job when I was aged about 16 or 17 was working in a branch of Sainsbury’s in south London—very close to my now constituency—so I have had that experience of working in retail myself. Thankfully, I never got assaulted, although I was frequently ridiculed by customers on the rare occasions I was allowed to operate the till instead of stacking shelves, due to my complete inability to recognise various rudimentary forms of fruit and vegetable. This was in the days before barcodes, and I was completely unable to recognise most of the fruit and vegetables that people were buying. That caused a lot of merriment and, on occasion, ridicule—all of which was entirely deserved, I should add.

Many Members have paid deserved and justified tribute to retail operatives and retail workers for the work that they have been doing, particularly during the pandemic. They serve the public and our communities, as many Members have eloquently and powerfully set out. Of course, violence against such workers has a significant impact on individuals. It can leave them with physical effects, but it also has a significant bearing on their overall emotional and mental stability. No worker should suffer abuse or violence in providing service to members of the public—that is completely unacceptable. For more than a year, the pandemic has resulted in some shop workers feeling more vulnerable and susceptible to even worse behaviour and treatment than they might have experienced before, so we completely understand the motivations and concerns that have brought so many Members to this Westminster Hall debate, and we understand what motivated 104,000 people to sign the petition.

It is worth laying out the law as it currently stands, because some speeches might have suggested that there are no provisions in place to protect emergency workers from these kinds of terrible assaults, but that is of course not the case. A number of existing criminal offences cover many of the terrible attacks of the kind that we have heard described, which inflict harm on people both physically and psychologically. The entry level offence is common assault, which carries a maximum sentence of six months’ imprisonment, but a lot of offences go beyond that. Many of the examples of offences that we have heard described would, in fact, not be charged as common assault; they would be charged as much more serious offences. The hon. Member for Cardiff North (Anna McMorrin) described several incidents, but two in particular stuck in my mind. She mentioned a terrible example—I think it was in the north-east—of someone being dragged, punched with knuckle-dusters and kicked, and another terrible case where somebody’s ear was bitten. That would not be charged as common assault, because it is much more serious than common assault.

That would apply in Scotland as well. The law in Scotland applies to the common assault-type offences. Much more serious offences, such as those I have just mentioned, would be charged as something different. For example, actual bodily harm, or section 20 grievous bodily harm, carries a maximum sentence not of six months or 12 months, as is the case with the new law in Scotland, but of five years. More serious offences—for example grievous bodily harm with intent to commit—carry a maximum sentence not of a year, as per the new law in Scotland, but of 10 years.

[Anna McMorrin]

What the Minister fails to recognise is that the current law is not fit for purpose. Only 6% of incidents result in prosecution. There is a real failure in the system, and that is recognised by his own consultation.

[Chris Philp]

I agree that there is an issue with the number of prosecutions. I will come to that in just a few moments’ time. I will address that point—I am not trying to duck it, because I am coming to it next.

Points have been made about knives and people producing a bladed article in a shop. Again, if somebody makes a threat with a knife, it is not charged as common assault and it would not be charged under the new offence in Scotland. It would be charged as making a threat with a bladed article, which carries a four-year maximum sentence and, for adults, a six-month minimum sentence. All of these offences exist, and many of them carry higher sentences than the new Scottish law, and higher sentences than common assault.

That does not, however, answer the question that many Members have raised. They have made the point that attacks on retail workers are different, because the retail worker is providing a service to the public. In some cases, the retail worker is effectively enforcing the law on our behalf—for example, by asking questions about whether somebody is over the age of 18 when buying cigarettes, alcohol and similar. Many Members have made the point that retail workers are different and that for that reason the offence should be taken more seriously. Members are right to say that.

In responding to that reasonable and legitimate question, I point colleagues to the Sentencing Council guidelines for common assault, which, as it happens, were refreshed and updated just last week—I think the updated version came out on Thursday of last week. The section on common assault also covers racially and religiously aggravated assault and the common assault of an emergency worker. One of the listed aggravating factors for common assault, which would lead to a sentence going up relative to what would otherwise be the case, is an

“Offence committed against those working in the public sector—”

quite rightly—

“or providing a service to the public or against a person coming to the assistance of an emergency worker.”

The Sentencing Council guidelines, refreshed just last week, expressly recognise that those people providing a service to the public, including retail workers, are doing a different kind of job, and that somebody who assaults them deserves a higher sentence. That is what aggravating factor means.

That applies not only to the common assault offence; it is also to be found in the list of aggravating factors for actual bodily harm, grievous bodily harm and so on. That list of aggravating factors is not long; it is about 15 bullet points. Those concerns are recognised, as is deliberately spitting or coughing. Some Members mentioned that, during the pandemic, people have spat at or coughed on retail workers in a deliberate attempt to give them covid, to threaten to give them covid or to give them the impression that they might be at risk of covid. “Deliberate spitting or coughing” is the very first non-statutory aggravating factor on the list, so again, that is accounted for.

It is worth saying that these aggravating factors do not apply only to retail workers but to any public sector worker, quite rightly, and to other people providing a public service, including transport workers. The debate has focused on retail workers, who are special and deserve protection and who suffer terrible abuse, as everyone has said, but we should not forget people who work on buses, trains or the London underground, or postmen, teachers or social workers. I would not like to say that they should be overlooked if they are assaulted as they go about their work. They are just as important as retail workers. The Sentencing Council aggravating factor sets out that people who assault retail workers, teachers, postmen and people working on trains and so on will get a heavier sentence.