Online Safety Act 2023: Repeal

Ann Davies Excerpts

Monday 15th December 2025 Westminster Hall

[Ann Davies (Caerfyrddin) (PC)]

Diolch yn fawr, Mr Pritchard. It is a pleasure to serve under your chairmanship. The Online Safety Act certainly has its weaknesses, but I do not believe that it should be abolished. This law has made progress in protecting children online. Scrapping it would throw them right back to well-known harms.

I will briefly focus my remarks on one area where the Act is not adequate: AI chatbots. AI chatbots have developed rapidly in recent years and are becoming ingrained in our children’s lives. Let me give hon. Members a few figures. One in four children aged 13 to 17 in England and Wales have turned to AI chatbots for mental health support. Vulnerable children are even more at risk: 26% say they would rather talk to an AI chatbot than a real person, and 23% say they use chatbots because they do not have anyone else to talk to. Children do not have anyone else to talk to—this is the society we are creating.

[Lola McEvoy]

The Government launched the youth strategy last week, the first in over two decades. It was on the back of stark research that found that one in four children growing up today do not have a trusted adult they can reach out to. Does the hon. Lady agree that functioning AI could be put to good use in the NHS? It could support signposting and make sure that children can get to the charities doing great work to support them, rather than giving them algorithm-based advice?

[Ann Davies]

Absolutely. Personally, I think that the algorithms in the system are a disaster. Wales is very different from England, so I have to be careful that I am not treading on the toes of the Senedd, because it does excellent work on youth services, in fairness. In my Caerfyrddin constituency, we have a number of youth projects that are doing really well, including Dr Mz, which provides services to over 500 children every week who come through its doors. Surely a person-to-person conversation is so much better than looking for something online, because we do not know what is coming through the chatbot. This is my main concern.

I have mentioned the scale of the issue that we are facing. While I appreciate that a multifaceted approach is crucial to ensure that our children are safe and thriving, we cannot afford to get this wrong. Ofcom and the Secretary of State have acknowledged that AI chatbots mostly fall outside the scope of the Online Safety Act. I welcome the announcement from the Secretary of State that the Government are exploring the tougher regulation of AI chatbots, and I have asked Ofcom to clarify expectations for any that are covered by the Act, alongside a public information campaign coming next year. However, I am concerned that we are not moving at the pace or with the sense of urgency needed to get a real handle on this issue.

Can the Minister share more specific details about the Government’s plans and a timeline for implementing tougher regulation of AI chatbots? Online safety for children is a priority for all of us, and I hope that Members across the House can agree that this is a shared goal that must not be politicised. Diolch.